Food Service Manager

The Portfolio Group operates under the Workplace Experience Group umbrella and is dedicated to delivering seamless service experiences across a wide range of business environments, from the breakroom to the boardroom. This division of Aramark offers a specialized suite of services tailored for each unique business portfolio, aiming to create partnerships that excel and experiences that break the mold. Convenience, consistency, and excellence form the foundation of this group's commitment, ensuring that clients receive one partner with infinite solutions. Their approach focuses on building strong, lasting relationships and providing customized solutions that meet the dynamic needs of modern businesses.

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted in service and united by a shared purpose, Aramark is dedicated to creating positive impacts for employees, partners, communities, and the planet. The company emphasizes equal opportunity, diversity, and professional growth in its workforce. Aramark strives to be a place where careers thrive by developing talents, fueling passions, and empowering employees to reach their full potential.

The Food Service Manager role at Aramark is a pivotal management position responsible for developing and implementing comprehensive dining solutions that address customer needs and preferences. This role oversees dining operations where customers select prepared foods from a menu, ensuring high-quality service delivery and operational excellence. The manager leads the front of house in dining operations, which may include cafeterias and residential dining facilities, working closely with the Food Service Director to coordinate food service activities.

Key responsibilities include using Aramark's coaching model to engage and develop team members, rewarding and recognizing employee achievements, and ensuring that team performance aligns with company and client expectations. The manager plans and leads daily team briefings and upholds safety and sanitation standards. Maintaining strong client relationships by identifying their needs and clearly communicating operational progress is crucial.

Financial management is another critical component of this position. The Food Service Manager ensures completion and maintenance of profit and loss (P&L) statements, delivers on financial targets, and adopts company processes and systems to monitor performance metrics, data, and trends. Training team members on key financial levers for improving margins is an essential duty.

Operational efficiency is driven through cost controls, profit management, and adherence to food and labor initiatives. The manager supervises production quality and control, ensuring the entire team is trained and capable of implementing operational standards. Compliance with applicable laws, policies, and health and safety regulations is mandatory to maintain a safe environment for clients, customers, and employees.

This role requires physical capability to lift, carry, push, and pull up to 50 pounds and the ability to stand for extended periods. Successful candidates should possess strong interpersonal skills and the ability to maintain effective client and customer rapport. Overall, this management position offers an opportunity to contribute to a leading global company focused on service excellence and professional development, benefiting both employees and customers alike.