Food Service Manager

Job Overview

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Compensation

Hourly
Range $18.75 - $29.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development
employee recognition

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, committed to delivering exceptional experiences to millions of customers daily across 15 countries. The company is deeply rooted in service and united by a clear purpose to do great things not only for its employees but also for its partners, communities, and the planet. Aramark emphasizes equal employment opportunities and fosters an inclusive workplace where every employee can thrive without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

The Food Service Manager position at the Westchester County Department of Corrections, managed by Aramark, is a pivotal management role that demands expertise in developing and implementing dining solutions tailored to meet customer preferences and nutritional needs. This role oversees dining operations in settings where customers select prepared foods from menus, ensuring that all service delivery meets stringent quality, safety, and client satisfaction standards.

As a Food Service Manager, you will lead teams using Aramark's coaching model to maximize individual and collective potential, while rewarding and recognizing employees to maintain high performance and motivation. You will be responsible for planning and conducting daily team briefings, ensuring safety, sanitation, and compliance with all applicable regulations. Client relationship management is integral to this role, involving identifying client needs and effectively communicating operational progress to stakeholders.

Financial stewardship is a critical aspect, requiring the oversight of profit and loss statements, achieving financial targets for both the client and the company, and leveraging Aramark's processes and operational data to enhance margins and reduce costs. Operational productivity is enhanced through strict food and labor cost controls, ongoing team training, and monitoring production quality and efficiency.

Compliance with health, safety, wage, and hour regulations is mandatory, with a commitment to maintaining a safe and healthy environment for clients, customers, and employees alike. Furthermore, the Food Service Manager will lead the front-of-house operations within the cafeteria or residential dining facility, working closely with the Food Service Director to plan, coordinate, and deliver a finished food product that meets customer satisfaction standards.

This role requires a dynamic individual capable of adapting to evolving job duties in a fast-paced environment, contributing positively to employee development and customer experience. It involves occasional lifting and requires stamina to stand for extended periods.

Joining Aramark means becoming part of a company that values career development, passion, and professional growth. Whether seeking new challenges, a sense of belonging, or a positive work environment, Aramark supports its employees in reaching their full potential. Prospective applicants can learn more about working with Aramark through their website or social media channels, emphasizing the company's inclusive culture and commitment to excellence.

Job Requirements

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain an effective working relationship with other departments
  • Ability to occasionally lift, carry, push, and pull up to 50 lb
  • Ability to stand for extended periods of time

Job Qualifications

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Ability to occasionally lift, carry, push, and pull up to 50 lb
  • Ability to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • Educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer

Job Criteria

Experience

Mid Level (3-7 years)


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