Food Service Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services operating in 15 countries worldwide. Focused on delivering exceptional experiences, Aramark proudly serves millions of guests every day through its comprehensive dining and facility solutions. Rooted in a strong commitment to service excellence and driven by a mission to make a positive impact on its employees, clients, partners, communities, and the planet, Aramark is a company that values equality, diversity, and continuous professional growth. The organization emphasizes creating an inclusive work environment where every employee can thrive, develop their talents, and contribute meaningfully to the success of their team and the company at large.

The Food Service Manager role at Aramark is a pivotal management position responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role involves developing and implementing dining solutions that meet diverse customer needs and taste preferences. The position requires a strategic leader who can engage and develop their team using Aramark’s proven coaching model, ensuring that both individual and team performances align with client expectations. The Food Service Manager is also charged with maintaining safety and sanitation standards, complying with policies and regulations, and sustaining an efficient operation that balances customer satisfaction with financial performance. This role works closely with the Food Service Director to lead front-of-house operations in various dining facilities such as cafeterias and residential dining locations.

In addition to leadership responsibilities, the Food Service Manager actively manages client relationships by identifying client needs and communicating operational progress. Financial management is an integral part of this role, including overseeing profit and loss statements, meeting financial targets, and educating teams about operational processes, performance metrics, and cost control measures. By implementing operational excellence fundamentals and fostering a productive workplace, this position ensures that food and labor initiatives are met while supervising the team on production, quality, and operational control.

Working at Aramark means being part of a company dedicated to nurturing career growth. The company supports its employees by offering ongoing development opportunities and fostering a work culture where employees are motivated to take on challenges and contribute to the company’s success. Jobs at Aramark may evolve as the company adapts to new commitments and priorities, making flexibility and a proactive attitude essential for this role. This opportunity is ideal for dedicated professionals who seek to lead with integrity, drive operational success, and deliver excellent service in the food service industry.

Job Requirements

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements

Job Criteria

Experience

Mid Level (3-7 years)


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