Food Service Leader

Cumberland Farms is a well-established convenience store chain known for its commitment to providing high-quality food and exceptional customer service. With over 600 retail locations primarily throughout the Northeastern United States, Cumberland Farms offers fresh food items, beverages, and convenience products in a clean, welcoming environment. The company prides itself on fostering a culture of teamwork, integrity, and community involvement, making it a great place for individuals seeking a dynamic and rewarding career in the retail food sector. Cumberland Farms continues to grow and innovate, delivering value and convenience to its guests while supporting the professional growth of its employees.

The Food Operations Leader role at Cumberland Farms is an exciting opportunity for high-energy, outgoing individuals who are passionate about food service and leadership. This position is designed for someone who thrives in a fast-paced environment and enjoys working as part of a team to deliver exceptional guest experiences. As a Food Operations Leader, you will play a crucial role in managing the day-to-day food business operations. Your responsibilities will include overseeing food preparation, presentation, and safety measures to ensure guests receive top-quality food fast and efficiently.

You will support the Store Manager or Brand Manager by guiding team members in food safety protocols and proper handling techniques. The role also involves managing food stock levels, monitoring food costs, minimizing waste, and maintaining cleanliness and sanitation in the food service area. Leadership duties include training team members, providing constructive feedback, and fostering an environment that encourages engagement and adherence to company values.

Beyond internal team leadership, the Food Operations Leader will maintain relationships with third-party vendors, ensuring compliance with food safety standards through ongoing monitoring and training. The role requires excellent customer service skills, as you will be greeting guests, processing transactions, and ensuring a pleasant experience for every visitor. This position offers both part-time and full-time hours, with the possibility of working flexible shifts, including nights, weekends, and holidays, depending on the store location.

Cumberland Farms values diversity and inclusivity and encourages candidates from all backgrounds to apply. The company offers competitive pay, with salary transparency that ensures your compensation reflects your skills and experience. Additionally, Cumberland Farms provides a comprehensive benefits package, supporting your overall well-being and career growth. Joining Cumberland Farms as a Food Operations Leader means becoming part of a vibrant, supportive team dedicated to delivering quality food and outstanding service in a convenient, fast-paced setting. This role is ideal for individuals seeking leadership experience in retail food operations and those eager to contribute positively to their community through exceptional hospitality.