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Cumberland Farms logo

Food Service Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $30.25
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Cumberland Farms is a well-established convenience store chain renowned for its commitment to quality products and exceptional customer service. Operating across numerous locations, Cumberland Farms blends the warmth and familiarity of a neighborhood store with the convenience and efficiency expected by today’s consumers. The company embraces diversity and inclusion, valuing employees who bring unique perspectives and a passion for delivering outstanding results. Cumberland Farms strives to maintain a thriving work environment where team members feel engaged, supported, and empowered to contribute meaningfully. This role offers a unique opportunity within the food operations sector of the company, ideal for individuals who... Show More

Job Requirements

  • High school diploma or GED
  • minimum six months retail or food experience
  • preferred one year in retail, service or restaurant environment
  • ability to provide friendly guest interactions
  • ability to move quickly between tasks
  • team oriented and willing to assist others
  • flexible availability including weekends and holidays
  • ability to lift up to 40 pounds occasionally
  • ability to stand or walk for up to 8 hours
  • ability to work in cold temperature environments
  • strong organizational skills
  • willingness to wear specialized work attire (hats, gloves, visors)
  • able to perform essential job functions with or without reasonable accommodations

Job Qualifications

  • High school diploma or GED
  • six months retail or food experience
  • preferred one year in retail, service or restaurant environment
  • strong communication and interpersonal skills
  • ability to work effectively in a fast-paced team environment
  • knowledge of food safety protocols and sanitation standards
  • ability to provide training and coaching to team members
  • familiarity with inventory management and stock rotation
  • basic computer skills for recordkeeping and transaction processing
  • Serv Safe Certified is a plus but not mandatory

Job Duties

  • Greet all guests in a friendly manner to make them feel welcomed and appreciated
  • manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items
  • oversee the food service area’s cleanliness, sanitation (maintaining proper standards adhering to standard food safety protocols) and maintenance of equipment
  • meet Company goals for food sales (i.e. pizza, breakfast sandwiches, coffee etc.)
  • provide training, feedback, coaching and direction to fellow team members on food preparation and food safety requirements
  • maintain relationship with third party vendors on food safety measures - monitoring and training on proper temperatures, holding times and waste processes (recordkeeping)
  • maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.
  • process guest transactions in an efficient and friendly manner to minimize guest wait time
  • perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader
  • must be able to perform the essential functions of this position with or without reasonable accommodations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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