Food Service Lead Worker - Racine Unified School District

Racine, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Uniform allowance

Job Description

Aramark is a global leader in food services and facilities management, serving millions of guests daily across 15 countries worldwide. With a strong commitment to service and community, Aramark focuses on creating positive impacts for customers, partners, and the environment while fostering an inclusive workplace where every employee is valued and given equal opportunity to thrive. The company’s mission is deeply rooted in service and united by purpose, striving to achieve excellence in every aspect of their operations. Aramark recognizes the importance of developing employee talents and fueling their passions to support continuous professional growth within a dynamic and rewarding career environment.

The Food Service Worker role at Aramark is an entry-level position ideal for individuals interested in food preparation and customer service within a fast-paced and team-oriented environment. This role primarily involves assisting with food prep, portioning meals accurately, and serving loyal customers with a focus on quality and consistent service standards. Under the guidance and supervision of the manager, Food Service Workers will have opportunities to learn on the job, develop new skills, and build meaningful connections with the people they serve. This position demands a positive attitude, accountability, and organization, as workers are expected to maintain cleanliness, food safety, and proper station setups while ensuring that all food items meet quality expectations.

The Food Service Worker plays a vital role in maintaining the flow of food services operations, including setting up and breaking down stations, cooking food according to recipes, accurately measuring portions, monitoring temperature logs, and handling customer interactions with professionalism and care. Additionally, this role is responsible for sanitation practices that keep the kitchen and equipment clean and safe, proper waste disposal, transferring supplies, and observing and reporting safety hazards. Employees in this role will cross-train across various service areas such as concessions, catering, and special events as directed, offering versatility and broadening experience.

Besides general food preparation and customer service duties, Food Service Workers are expected to take on leadership and supervisory tasks as required, advising team members and ensuring efficient and timely service. This position demands physical stamina as workers may frequently lift, transport hot food items, and work in environments exposed to heat, steam, noise, and chemicals. The use of Personal Protective Equipment (PPE) and uniforms is mandatory to maintain safety and hygiene standards.

Working at Aramark offers individuals the chance to start a rewarding career in food service with continuous opportunities for advancement and skill development. The company promotes a culture of inclusivity, respect, and mutual support that aims to empower every team member to perform their best and succeed in their professional journey.

Job Requirements

High school diploma or equivalent preferred
ability to lift heavy objects frequently
previous experience in food service preferred
ability to stand and walk for extended periods
certification in food safety such as Serve Safe
strong communication skills
willingness to work flexible hours including weekends and holidays
ability to follow safety protocols
physical ability to work in a fast-paced environment with exposure to heat and chemicals

Job Qualifications

Great customer service and interpersonal skills
strong leadership and supervisory skills
ability to work in a team environment
serve safe certification
ability to follow detailed written and verbal instructions
food service experience preferred
requires frequent lifting/transporting hot food items
ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
coordinate and assist in setting up and breaking down stations designated by the manager
cook and otherwise prepare foods according to recipes and directions
responsible for use of accurate portions when preparing and serving items on the line
maintain daily temperature logs
responsible for taking samples of all food items on the line prior to serving the customers
alert management and pull food items that do not meet quality expectations
complete opening and closing station checklists
greet customers as they approach and leave the serving line
ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
ensures that all work areas and serving utensils are cleaned and sanitized
responsible for accurate disposal of waste from the service line
transfers supplies and equipment between storage and work areas by hand or by cart
assist with daily safety observations and report safety hazards discovered in the location to management immediately
cross-train in areas as the need arises
able to work in concessions, catering, and special events required by your manager
perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
completion of any task requested by a supervisor or member of the Aramark management team
lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
request support from utility workers for sanitation issues of the line as needed