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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) with Company Match
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group at The Fresno Chaffee Zoo is a renowned hospitality service provider with over 50 years of experience in partnering with cultural attractions to deliver exceptional guest experiences. SSA Group specializes in integrating admissions, culinary, and retail services into a cohesive hospitality journey that fosters human connection and innovation. Their unique approach, known as 452 Hospitality, emphasizes people, innovation, and operational intelligence to create memorable moments for guests and clients alike. As a company, SSA has built a reputation for supporting their partners in staying mission-focused while providing high-quality hospitality services that enrich visitor experiences.
SSA Group is curr... Show More
SSA Group is curr... Show More
Job Requirements
- Strong interpersonal and communication skills
- exceptional problem-solving and decision-making skills combined with organizational ability
- ability to remain flexible in a fast-paced environment
- team player who is personable, professional, upbeat, and energetic
- physical ability to stand for extended periods and handle boxes weighing 10 to 35 pounds
- ability to work varied hours including nights, weekends, and holidays
Job Qualifications
- Kitchen experience
- leadership experience preferred
- strong interpersonal and communication skills
- exceptional problem-solving and decision-making skills
- ability to remain flexible and organized in a fast-paced environment
- team player with a personable, professional, upbeat, and energetic demeanor
- ability to take initiative
Job Duties
- Deliver warm, welcoming, and memorable experiences for every guest and client
- work closely with Kitchen Manager(s) and Chef(s) to ensure daily food preparation is completed
- meet daily quick service, food safety, quality, availability, merchandising, and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation, and waste
- maintain safe food handling practices
- uphold proper uniform, hygiene, hand-washing, and glove use
- maintain a safe work environment by following safety rules
- follow daily prep and item lists as assigned
- support operations by filling gaps as necessary
- respond efficiently to guest and client feedback with reporting to supervisor
- communicate service or quality issues with Restaurant Supervisor or Food Operations Manager
- stay knowledgeable of all menu items, prices, and specials
- assist with dishwashing as needed
- maintain a clean, safe, and organized work environment
- uphold and demonstrate understanding of company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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