Food Service - Lead Cook

SSA Group at The Fresno Chaffee Zoo is seeking a talented Lead Cook to join their dynamic team. SSA Group is a highly regarded hospitality company that has partnered with cultural attractions for over 50 years, specializing in designing exceptional hospitality experiences. Their approach integrates admissions, culinary services, and retail into a seamless guest journey, emphasizing innovation, human connection, and operational intelligence. This dedication to service excellence is encapsulated in their unique 452 Hospitality approach, which focuses on creating warm, welcoming, and memorable experiences for every guest and client. As part of a reputable organization committed to supporting its partners and communities, SSA Group values its staff and fosters a collaborative environment where team members can thrive.

The Lead Cook role is integral to the daily operations at SSA Group, particularly within the kitchen at The Fresno Chaffee Zoo. Reporting to the Kitchen Manager(s) and Chef(s), the Lead Cook ensures that food preparation and kitchen activities are completed efficiently and to the highest standards of quality and safety. This position is responsible for overseeing the back-of-house (BOH) and line preparation, maintaining proper food quantities, and upholding food safety and hygiene protocols. The ideal candidate will be a motivated, energetic team player with strong interpersonal and communication skills who thrives in a fast-paced environment. The Lead Cook plays a critical role in supporting operational needs, assisting with guest feedback, and maintaining a safe and organized work environment.

This position offers an opportunity to be part of an innovative and mission-driven organization that values diversity, inclusion, and community engagement. Employees can expect to work varied hours, including nights, weekends, and holidays, providing flexibility alongside challenging yet rewarding responsibilities. The Lead Cook will actively contribute to sustainability and conservation efforts, promote inclusivity within the team, and help execute community-focused initiatives. This role is perfect for culinary professionals who seek to advance their careers while making a meaningful impact on guests and colleagues alike. The commitment to employee growth and well-being at SSA Group ensures that team members receive comprehensive support, including training, benefits, and opportunities for advancement.