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Food Service Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Shift Differential
Training and Development

Job Description

Banner Estrella Medical Center is a prominent healthcare facility located in Phoenix, Arizona. As a part of Banner Health, a certified Great Place To Work, this medical center boasts a 353-bed acute care hospital that provides a wide range of healthcare services for the rapidly expanding communities of west Phoenix. Opened in 2005, Banner Estrella Medical Center is an innovative, fully electronic hospital equipped with cutting-edge technology such as electronic medical records, computerized physician order entry, digital radiography, and advanced ICU monitoring systems. This focus on technology and patient care has earned the hospital recognition as one of the "ten... Show More

Job Requirements

  • High school diploma/GED or equivalent
  • Minimum of one year experience in culinary services and customer service
  • Ability to learn and operate computer software and point of sale systems
  • Excellent communication and customer service skills
  • Knowledge and experience in food preparation techniques
  • Ability to inventory food and supplies and perform mathematical calculations
  • Must be able to operate all onsite food service equipment
  • Ability to meet food safety and sanitation standards
  • Must be available to work varied shifts including weekends and holidays
  • Ability to work independently while supervising others
  • Must have prior lead or supervisory experience
  • Must possess an Arizona Fingerprint Clearance Card if working at specified locations

Job Qualifications

  • High school diploma/GED or equivalent
  • One or more years of experience in culinary services and customer service roles
  • Ability to operate computer software, email, and point of sale systems
  • Excellent communication and customer service skills
  • Ability to use good judgment in problem-solving and employee conflict resolution
  • Experience in various food preparation techniques and event cooking/meal planning
  • Ability to inventory food and supplies accurately
  • Knowledge of food handling regulations and ability to pass certification tests
  • Ability to operate standard food service equipment
  • Previous supervisory or lead experience preferred
  • Additional related education and/or experience preferred

Job Duties

  • Independently lead and oversee daily culinary service operations while working in various roles
  • Maintain food handling and sanitation standards to comply with licensing agency requirements
  • Resolve customer problems and support staff development in customer service skills
  • Train culinary staff in work processes and customer service delivery
  • Inventory food and supplies, determine ordering and production quantities, and manage within budget and food cost guidelines
  • Prepare food items according to production forecasts and recipes
  • Assist with cleaning, sanitation, and equipment maintenance
  • Provide training and coordination for catered events and perform billing reporting
  • Participate in department meetings and training sessions
  • Communicate and make decisions with customers, patients, vendors, and management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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