Food Service Lead

Eaglecrest Ski Area, known as Alaska's best kept secret, is a renowned ski and snowboarding destination located in Juneau, Alaska. It operates within the City and Borough of Juneau and provides a charming and authentic mountain experience to visitors. With its scenic base area at 3000 Fish Creek Road, Eaglecrest offers various amenities like a cafeteria, retail shop, rental shop, and ski lessons. The ski area draws both local residents and tourists who are eager to enjoy winter sports amidst breathtaking Alaskan landscapes. Eaglecrest is committed to delivering excellent guest services and maintaining a welcoming environment for everyone who visits or works there.

Currently, Eaglecrest is seeking qualified and enthusiastic individuals for the Food Services Lead position under Eaglecrest Limited employment. This is a full-time role with a 40-hour workweek paying an hourly wage of $22.74. The workplace is based at Eaglecrest’s kitchen and cafeteria facilities, operating from Wednesday through Sunday, 8:00am to 4:30pm, including mandatory weekends and holidays. Overtime pay opportunities are available during holiday weeks. The position is not eligible for telework and is unrepresented by any bargaining unit.

The Food Services Lead plays a vital role within the Base Operations Team, overseeing food and beverage services for Eaglecrest guests, events, and activities. Reporting to the Director of Base Operations and Food Service Supervisor, the Lead is responsible for inventory management, ordering food and supplies, training and motivating staff, and ensuring exceptional guest service. The role requires managing a friendly and upbeat atmosphere in the kitchen window, cafeteria, and cashier stations, attracting an assortment of skiers and snowboarders. Candidates with ski or snowboard experience have a distinct advantage and may enjoy the added benefit of being able to ski or snowboard during scheduled breaks.

The position demands excellence in communication, leadership, and operational skills to maintain a varied and appealing menu as well as uphold high standards of service. The working environment is dynamic with a strong focus on team collaboration and delivering memorable guest experiences. Employees receive discounts across multiple Eaglecrest services including the cafeteria, retail shop, rental shop, and ski lessons, enhancing the overall employment experience.

This role requires an individual who thrives in a commercial kitchen environment, enjoys guest interaction, and is passionate about creating a welcoming atmosphere. The ideal candidate embraces the physical demands of the job, works well under general supervision, and has the ability to train, motivate, and discipline food service staff effectively. A valid Alaska Food Worker Card must be obtained within 30 days of appointment, underscoring Eaglecrest's commitment to public health and safety.

Eaglecrest values diversity and inclusivity, offering equal employment opportunities to all qualified applicants, including individuals with disabilities who may request accommodations. The City and Borough of Juneau provide a supportive workplace with benefits that promote employee wellness, financial security, and work-life balance. Selected candidates will join a vibrant team that shares a love for winter sports and customer service excellence in a unique Alaskan alpine setting.