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Food Service - Kitchen Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $22.00 - $28.00
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k
Employee Discounts
Scholarship Opportunities

Job Description

Bristol Farms, located at 018 La Cumbre, 3855 State St, Santa Barbara, California, is a well-established gourmet market known for its commitment to bringing people together around a love for cooking and sharing delicious food. Since opening its first market in Rolling Hills, CA, Bristol Farms has successfully cultivated a community of curious food lovers who enjoy exploring fresh, locally sourced ingredients and discovering new culinary delights. Their dedication to quality is evident in their selection of the freshest meat, seafood, and produce, complemented by an impressive range of groceries that aim to create an extraordinary shopping experience for every guest.

Bristol Farms places a strong emphasis on extraordinary customer service, relying on its talented team members to foster a fun, interactive, and engaging atmosphere where guests feel invited to participate and enjoy their shopping experience. The company values team members who are passionate about food, thrive in fast-paced environments, maintain a calm and positive attitude, and excel in teamwork. Employees are empowered to embody warmth, authenticity, and a spirit of entrepreneurship while delivering hospitality that exceeds guest expectations.

The Kitchen Manager role is critical within the Food Service Department of Bristol Farms. This leadership position focuses primarily on ensuring product quality, presentation, food safety, and overall departmental success. The Kitchen Manager will assist the Food Service Manager in managing product inventory, controlling gross margin and labor costs, overseeing general expenses, and driving profitability related to production responsibilities.

In addition to operational oversight, the Kitchen Manager takes an active role in training and educating employees on product knowledge, recipe compliance, food safety, sanitation, quality control, and department organization. The role requires strong supervisory skills, managing back-of-the-house production employees across the Deli, Café, and Catering departments.

The Kitchen Manager is expected to uphold high standards of customer service that go beyond routine tasks, exemplifying respect, flexibility, and a positive attitude. They must effectively communicate within the team and handle customer requests, questions, and concerns diligently. The position demands multitasking, organizational skills, and a sense of urgency to maintain smooth kitchen operations. The Kitchen Manager ensures that all food preparation adheres strictly to established recipes and portion controls while managing inventory levels and reducing product shrink.

This role requires the ability to read, interpret, and apply safety rules, operating procedures, and manuals effectively. The candidate should demonstrate mathematical skills to calculate figures like discounts and percentages, and reasoning abilities to analyze situations and resolve conflicts productively.

Bristol Farms offers hourly pay ranging from $22 to $28 depending on experience and qualifications. The company is committed to employee growth through a values-based culture, strong training programs, and opportunities for career advancement within its family of brands. Additional benefits include paid weekly earnings, medical, dental, vision, 401K plans, scholarships, employee discounts, and a footwear credit program. This position is ideal for individuals who want to be inspired, challenged, and proud of their workplace while delivering premium food service experiences in a vibrant and supportive environment.

Job Requirements

  • High school diploma or GED
  • experience in culinary or food service industries
  • Serve Safe certification
  • ability to read and interpret documents
  • ability to write reports
  • ability to speak effectively
  • mathematical skills including calculations
  • reasoning and conflict resolution abilities
  • ability to follow safety and sanitation policies
  • physical ability to stand, walk, lift up to 100 pounds
  • ability to work in environments with moving mechanical parts and temperature extremes
  • excellent communication skills

Job Qualifications

  • High school diploma or GED
  • experience in culinary field or food service industries such as hotels, country clubs, gourmet markets, food production facilities, or restaurants
  • one year certificate from college or technical school preferred
  • minimum two years work related experience or equivalent combination of education and experience
  • Serve Safe certification
  • ability to read and interpret safety rules, operating instructions, and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups
  • ability to calculate discounts, proportions, and percentages
  • ability to add, subtract, divide, and multiply
  • ability to interpret written, oral, diagram or schedule instructions
  • conflict resolution skills
  • ability to analyze situations and implement solutions
  • excellent English language skills
  • Spanish language skills are a plus

Job Duties

  • Ensure proficiency in production tasks
  • consistently achieve all food preparation guidelines including full compliance with established recipe program
  • ensure prepared food consistency, quality, freshness, and portion control
  • participate in determining order quantities and effective ordering for production kitchen
  • maintain product inventory at par levels
  • assess product quality and provide timely feedback to staff and management
  • follow guidelines to manage and process miss-picks, damaged goods, and credits
  • ensure all outdated products are pulled, recorded, and discarded daily
  • control inventory for back of house Food Service operation
  • ensure proper portioning procedures are followed
  • work with Meat, Seafood and Produce Managers to reduce shrink and create menu items
  • oversee production of back of house products in Deli, Café, and Catering departments
  • maintain effective communication between all food production areas
  • maintain sales floor, back room, cooler and freezer in a safe, clean and organized manner
  • contribute to a productive, enjoyable work environment
  • foster positive team morale
  • use and require employees to use equipment correctly
  • consistently present a professional image and adhere to dress standards
  • multi-task, manage time wisely and maintain a sense of urgency
  • manage all policies related to food safety, sanitation and price integrity
  • inform management to improve or solve issues
  • maintain and manage stocking standards
  • verify items received meet company guidelines
  • verify invoice billing and communicate discrepancies
  • ensure proper signage and labeling
  • determine daily projects and activities of production employees
  • organize and manage production and cleaning schedules
  • manage costs by controlling shrink and theft

Job Criteria

Experience

Mid Level (3-7 years)


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