Food Service - Jr Sous Chef

Rochester, NY, USA|

Job Overview

Compensation

Hourly

Range $18.00 - $20.00

Benefits

overtime pay

on-demand pay program

meal plan

Employee Discounts

401(k) program with company match

Tuition Discount

Bereavement leave

Holiday pay

Paid sick leave

Job Description

SSA Group has been a trusted partner for over 50 years, specializing in creating exceptional hospitality experiences for cultural attractions. Their innovative approach combines admissions, culinary services, and retail operations, all integrated to deliver a seamless guest journey. Known as 452 Hospitality, this unique model focuses on people, innovation, and operational intelligence to create memorable moments that have a lasting impact on both partners and their communities. SSA Group operates in multiple locations across the United States, including Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., and Colorado. As an equal opportunity employer, SSA is committed to diversity and inclusion, fostering a workplace where all backgrounds are welcomed and valued.

The Jr Sous Chef position at SSA is a pivotal role within the culinary team, reporting directly to the Sous Chef. This role is designed for individuals with 1-2 years of culinary experience who aspire to develop their leadership skills and culinary expertise in a dynamic and fast-paced environment. The Jr Sous Chef supports the preparation and operation of the kitchen, ensuring that food quality, safety, and service standards exceed expectations. Embracing the 452 Hospitality philosophy, the Jr Sous Chef is expected to deliver warm, memorable experiences to guests while maintaining operational excellence behind the scenes.

This role requires a hands-on leader who can manage day-to-day operational tasks, oversee kitchen staff, and maintain rigorous safety and hygiene standards. The Jr Sous Chef manages inventory, food preparation, and staff training, while also assisting in menu planning and maintaining communication with other team members and management. The position demands flexibility, strong organizational skills, and the ability to multitask effectively under pressure. SSA offers a comprehensive compensation package that includes eligibility for overtime pay, access to an On-Demand Pay program, a meal plan, employee discounts, 401(k) participation with a company match, tuition discounts, bereavement leave, holiday pay, and paid sick leave per state and local laws.

Job Requirements

Strong interpersonal and communication skills
Proven leadership skills with team building and development experience
Problem-solving and decision-making abilities
Organizational and analytical skills
Ability to multitask and manage detailed tasks
Flexibility to work in fast-paced environments
Physical stamina for standing and lifting 10-35 pounds
Availability to work varied hours including nights weekends and holidays
Basic computer knowledge
Understanding of food safety and hygiene practices

Job Qualifications

High school diploma or equivalent
1-2 years of culinary experience
Proven leadership abilities
Strong interpersonal and communication skills
Ability to articulate clearly with management and staff
Organized with strong multitasking capabilities
Knowledgeable in safety and sanitation standards
Flexibility to work varied hours including nights weekends and holidays
Computer proficiency for basic office functions
Physical ability to stand for extended periods and handle moderate lifting
Team player with upbeat energetic approach
Ability to use tact and diplomacy
Commitment to inclusive and supportive work environment

Job Duties

Live out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and client
Ensure restaurant location is adequately prepped and staffed for daily operation
Oversee kitchen duties ensuring quick service food service safety and quality availability merchandising and guest service standards are met and exceeded
Oversee safety logs including food temperatures rotation and waste
Ensure proper uniform hygiene handwashing and glove use with staff
Support SSAfety training with knife handling skills ensuring proper use of knives and slicers
Create daily prep and item lists delegating to employees as necessary
Assist the team to ensure all tasks are completed timely by helping complete daily tasks
Respond efficiently to guest and client feedback reporting to operations manager
Oversee training new employees and issuing performance reviews
Manage and issue progressive documentation to coach and counsel employee performance
Report employee attendance and hour discrepancies to payroll
Oversee break and rest break management for back of house employees
Inspect equipment and perform routine maintenance and cleaning
Communicate with Sous Chef and Food Service Operations Manager on service or quality issues
Work with restaurant supervisors to ensure locations operate to standard
Comply with all applicable laws and regulations
Maintain a clean safe and organized work environment
Uphold and demonstrate company policies and procedures