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Food Service - Jr Sous Chef

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave

Job Description

SSA has been a prominent leader in designing hospitality experiences for over 50 years, partnering with cultural attractions across the nation. SSA is dedicated to creating seamless guest journey experiences by integrating admissions, culinary, and retail services with a focus on innovation, human connection, and operational intelligence. This unique combination forms the basis of what SSA calls 452 Hospitality, a foundation that centers on serving their partners and their communities by delivering memorable and warm experiences. Committed to fostering an inclusive and diverse workplace, SSA encourages an environment supporting teamwork, innovation, and growth throughout its operations and teams. SSA Group and its affiliated companies operate across multiple states including Arizona, California, New York, and Colorado, among others, ensuring extensive opportunities and benefits for its employees. This position is a full-time role with eligibility for overtime pay and benefits such as participation in a 401(k) program with a 15% company match, meal plans, and employee discounts. The Jr Sous Chef is a vital part of the culinary team, reporting directly to the Sous Chef. This role demands strong leadership and culinary skills to manage the kitchen's back-of-house operations efficiently and maintain the highest standards of food quality, service, safety, and cleanliness. The Jr Sous Chef's main responsibilities include ensuring that the kitchen staff is adequately prepped and staffed, overseeing daily kitchen duties, enforcing safety protocols such as food temperatures and waste management, and supporting staff training and development. This position requires close collaboration with the Sous Chef and Food Service Operations Manager, ensuring that guests receive excellent service and that operational standards are met and exceeded. Daily tasks include delegating preparation lists, maintaining safety logs, and actively responding to guest and client feedback to resolve issues promptly. This job also encompasses routine equipment inspections, performance coaching of kitchen staff, and maintaining compliance with all local, state, and federal regulations. Beyond the operational aspects, the Jr Sous Chef plays a crucial role in building a positive team culture by promoting inclusion, teamwork, and continuous development of associates. This role requires flexibility to work varied hours including nights, weekends, and holidays. Overall, the Jr Sous Chef contributes significantly to the overall success of the culinary operations, ensuring a safe, organized, and pleasant working environment that embodies SSA's commitment to excellence and community.

Job Requirements

  • Strong interpersonal and communication skills including the ability to articulate to our General Manager and personnel
  • Proven leadership skills with an understanding of the importance of team building/development while fostering partnerships
  • Exceptional problem-solving/decision-making skills combined with the ability to be organized
  • Demonstrates multi-tasking, detail, analytical, planning and leadership skills
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
  • Computer knowledge and skill level for basic office functions
  • Physical ability to stand for extended periods and move and handle boxes (10-35lbs)
  • Ability to work varied hours/days including nights, weekends and holidays

Job Qualifications

  • 1-2 years experience in culinary
  • Strong interpersonal and communication skills
  • Proven leadership skills with team building and development experience
  • Exceptional problem-solving and decision-making skills
  • Ability to multitask and organize effectively
  • Flexible and adaptable in fast-paced environments
  • Professional, personable, upbeat, and energetic demeanor
  • Initiative-taking with tact and diplomacy
  • Basic computer knowledge for office functions

Job Duties

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
  • Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
  • Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
  • Oversight of safety logs, including food temperatures, rotation, and waste
  • Ensures proper uniform, hygiene, handwashing, and glove use with staff
  • Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
  • Creates daily prep and item lists, delegating to employees as necessary
  • Actively helps to support operations and fill holes as necessary to ensure smooth service
  • Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
  • Assists the Sous Chef in assigning associates to duties, coaching through projects, daily task, and guest interaction
  • Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
  • Oversees personnel duties, including but not limited to training new employees and issuing performance reviews
  • Actively managing and issuing progressive documentation to coach and counsel employees on performance, with oversight from the operations manager
  • Reports employee attendance and any hour discrepancies to the payroll department
  • Oversees break and rest break management for BOH employees
  • Inspects equipment and performs routine maintenance and cleaning as necessary
  • Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
  • Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality
  • Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
  • Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe, and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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