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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA has been a prominent leader in designing hospitality experiences for over 50 years, partnering with cultural attractions across the nation. SSA is dedicated to creating seamless guest journey experiences by integrating admissions, culinary, and retail services with a focus on innovation, human connection, and operational intelligence. This unique combination forms the basis of what SSA calls 452 Hospitality, a foundation that centers on serving their partners and their communities by delivering memorable and warm experiences. Committed to fostering an inclusive and diverse workplace, SSA encourages an environment supporting teamwork, innovation, and growth throughout its operations and teams. SSA Group... Show More
Job Requirements
- Strong interpersonal and communication skills including the ability to articulate to our General Manager and personnel
- Proven leadership skills with an understanding of the importance of team building/development while fostering partnerships
- Exceptional problem-solving/decision-making skills combined with the ability to be organized
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Demonstrates the ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and move and handle boxes (10-35lbs)
- Ability to work varied hours/days including nights, weekends and holidays
Job Qualifications
- 1-2 years experience in culinary
- Strong interpersonal and communication skills
- Proven leadership skills with team building and development experience
- Exceptional problem-solving and decision-making skills
- Ability to multitask and organize effectively
- Flexible and adaptable in fast-paced environments
- Professional, personable, upbeat, and energetic demeanor
- Initiative-taking with tact and diplomacy
- Basic computer knowledge for office functions
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily task, and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including but not limited to training new employees and issuing performance reviews
- Actively managing and issuing progressive documentation to coach and counsel employees on performance, with oversight from the operations manager
- Reports employee attendance and any hour discrepancies to the payroll department
- Oversees break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning as necessary
- Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
- Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality
- Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
- Perform other tasks as deemed necessary
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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