Food Service Foreman(Starbucks/Redstone)

The Exchange is a premier retail and food service organization that operates primarily on military installations, providing essential services and products to military personnel, their families, and authorized shoppers. Known for its commitment to quality, customer satisfaction, and community support, the Exchange offers a variety of retail and food service experiences that cater to diverse customer needs. As a Department of Defense (DoD) affiliated entity, the Exchange values dedication, service excellence, and the development of its employees. Through flexible scheduling and comprehensive employee benefits, it enables associates to grow both personally and professionally within a supportive and inclusive work environment. The organization places a strong emphasis on teamwork, accountability, and delivering extraordinary customer experiences.

The Food Service Foreman role at the Exchange is a leadership position responsible for managing and guiding a team of Food Service Workers to consistently exceed customer expectations. This role focuses heavily on fostering a culture of accountability, teamwork, and exceptional service quality in fast-paced food service operations. The Food Service Foreman is tasked with understanding sales goals, planning and executing workloads that align with daily and weekly business objectives, and ensuring customer engagement remains high. The successful candidate will be an effective leader who can create schedules based on customer flow and business needs, deescalate customer concerns diplomatically, and empower team members to provide outstanding service. Additionally, the Food Service Foreman is accountable for supervising food preparation and sales operations while maintaining adherence to brand standards and regulatory requirements.

The position offers flexible scheduling with operating hours from Monday to Friday, 7:00 AM to 5:00 PM, and Saturday to Sunday, 8:00 AM to 3:00 PM. It includes a competitive benefits package comprising comprehensive medical, dental, life, and disability insurance, paid time off, shift differentials, holiday pay, a traditional pension plan, and a 401K for qualifying associates. Employees also gain access to base facilities, a mass transit program, and the status of Department of Defense employees. The Exchange is deeply committed to employee growth, providing tools, resources, and training programs such as the NBFF training and Restaurant Operations Management Academy (ROMA) to nurture leadership and operational excellence.

In this role, the Food Service Foreman actively promotes a positive, customer-centric team culture and leverages business knowledge to troubleshoot issues and optimize service delivery. Leading by example, the Foreman greets customers warmly, engages with them authentically, and ensures their shopping experience is seamless and enjoyable. The role requires excellent communication skills, adaptability to technology, and the ability to manage both personnel and operational aspects including stock management, food ordering, compliance with safety and sanitation standards, and performance evaluations. The individual's contributions directly impact customer satisfaction, team efficiency, and the overall success of the food service department at the Exchange.