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Food Service Foreman - Panera Bread

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.01 - $26.84
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential pay
Holiday pay
Pension Plan
401k plan
Mass Transit program
access to base facilities

Job Description

The Exchange is a renowned establishment serving military communities by offering a wide range of products and services in a retail environment. Working under the auspices of the Department of Defense, the Exchange provides a unique shopping experience for military members, their families, and military retirees. As a trusted and well-established company, the Exchange is committed not only to its customers but also to its employees, focusing on their growth, development, and overall well-being. The company offers comprehensive benefits, including medical, dental, life and disability insurance, paid time off, shift differential and holiday pay, as well as a traditional pension and 401K plan to qualifying associates. Additionally, employees have access to onsite facilities and a Mass Transit program, reinforcing the Exchange’s dedication to a supportive and accommodating work environment. Flexible scheduling is also available, making it easier for associates to balance work with personal needs.

The Food Service Foreman role at the Exchange is an essential leadership position responsible for guiding a team of passionate and skilled Food Service Workers to deliver exceptional customer experiences. This role requires a leader who understands the importance of meeting sales goals and customer engagement standards through effective team management. As a Food Service Foreman, you will plan and execute daily and weekly workloads, aligning schedules with both customer and business needs. Your leadership will foster a culture of accountability, establishing clear expectations and managing performance related to critical service and engagement behaviors. The role demands quick thinking and a proactive approach to resolving customer issues, ensuring every negative experience is effectively deescalated and resolved. Empowering your team to act decisively to make things right for customers is key to maintaining the Exchange’s reputation for outstanding service. This position is not only about managing workflows but also about inspiring a positive and customer-focused team culture where employees are motivated and supported to excel. The Food Service Foreman at the Exchange plays a pivotal role in enhancing the customer’s shopping experience by promoting a welcoming atmosphere and reinforcing the values that make the Exchange a trusted retail environment for military families and individuals. This role offers the opportunity to be part of a meaningful mission while developing your leadership skills in a dynamic and supportive setting.

Job Requirements

  • high school diploma or equivalent
  • able to lift up to 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • able to lead teams to meet organizational objectives
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • 6 months food supervisory experience required

Job Qualifications

  • able to lift up to 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • able to lead teams to meet organizational objectives
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • 6 months food supervisory experience required

Job Duties

  • lead a team of food service workers to exceed customer expectations
  • plan and execute daily and weekly workloads to achieve sales goals and customer engagement
  • create schedules that align with customer and business needs
  • foster a culture of accountability through clear expectations and performance management
  • quickly respond to and deescalate negative customer experiences
  • empower team members to make decisions that improve customer satisfaction
  • promote a positive team and customer-centric culture

Job Criteria

Experience

Mid Level (3-7 years)


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