
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.66 - $26.45
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential pay
Holiday pay
Pension Plan
401k plan
Mass Transit program
Job Description
The Exchange is a premier retail establishment dedicated to serving military members, their families, and authorized patrons by providing high-quality goods and exceptional customer service. As an integral part of the Department of Defense, the Exchange operates with a commitment to support military personnel through a wide range of products and services. Known for its vibrant and team-oriented culture, the Exchange offers a dynamic workplace where employees are not only valued but also empowered to grow and succeed in their careers. The organization prides itself on fostering a positive and customer-centric environment, with ample opportunities for skill development, career advancement, and personal growth for all associates.
In the role of Food Service Foreman at the Exchange, you will lead a motivated and knowledgeable team of Food Service Workers who are passionate about delivering outstanding customer experiences. Your responsibilities will include understanding and meeting sales goals while planning and executing daily and weekly workloads to ensure department and store success. You will create effective schedules that align with both customer demand and business needs, ensuring optimal coverage at all times. As a leader, you will cultivate a culture of accountability by setting clear expectations and managing performance related to critical service and engagement behaviors. Your leadership will be pivotal in promptly addressing and deescalating negative customer interactions, empowering your team to act decisively to resolve issues and ensure customer satisfaction.
Working as a Food Service Foreman at the Exchange means you are part of an organization that values flexibility and support. Employees benefit from flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as access to a traditional pension and 401K plan for qualifying associates. Additionally, associates enjoy access to the base facilities and are eligible for the Mass Transit program. Being an employee of the Department of Defense-affiliated Exchange offers a unique and fulfilling career path where both individual and team success are celebrated. The Exchange focuses on your professional development by providing the necessary tools, resources, and support for you to thrive in your role and achieve your career goals.
In the role of Food Service Foreman at the Exchange, you will lead a motivated and knowledgeable team of Food Service Workers who are passionate about delivering outstanding customer experiences. Your responsibilities will include understanding and meeting sales goals while planning and executing daily and weekly workloads to ensure department and store success. You will create effective schedules that align with both customer demand and business needs, ensuring optimal coverage at all times. As a leader, you will cultivate a culture of accountability by setting clear expectations and managing performance related to critical service and engagement behaviors. Your leadership will be pivotal in promptly addressing and deescalating negative customer interactions, empowering your team to act decisively to resolve issues and ensure customer satisfaction.
Working as a Food Service Foreman at the Exchange means you are part of an organization that values flexibility and support. Employees benefit from flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as access to a traditional pension and 401K plan for qualifying associates. Additionally, associates enjoy access to the base facilities and are eligible for the Mass Transit program. Being an employee of the Department of Defense-affiliated Exchange offers a unique and fulfilling career path where both individual and team success are celebrated. The Exchange focuses on your professional development by providing the necessary tools, resources, and support for you to thrive in your role and achieve your career goals.
Job Requirements
- 6 months food supervisory experience required
- able to lift up to 50 pounds
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- excellent attention to detail
- willing to cross-train and work in other areas of the store as needed
- must possess a welcoming and helpful attitude toward customers and other team members
- excellent communication skills
- basic computer skills
Job Qualifications
- able to lift up to 50 pounds
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- able to lead teams to meet organizational objectives
- excellent attention to detail
- willing to cross-train and work in other areas of the store as needed
- must possess a welcoming and helpful attitude toward customers and other team members
- excellent communication skills
- basic computer skills
- 6 months food supervisory experience required
Job Duties
- promote a positive team and customer centric culture
- lead a culture of accountability through clear expectations
- utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
- ensure customers have an extraordinary experience while shopping
- greet every customer with eye contact and smile in your authentic way
- plan and execute daily and weekly workloads to meet sales goals
- create schedules aligned with customer and business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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