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SSA Group logo

Food Service - Food Service Cook @ The El Paso Zoo

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program with company match
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave

Job Description

SSA Group is a well-established leader in the hospitality industry, partnering with cultural attractions for over 50 years to design and deliver exceptional hospitality experiences. Their dedication is rooted in supporting partners to maintain their mission focus by seamlessly integrating admissions, culinary, and retail operations. This innovative approach emphasizes human connections and operational intelligence to craft memorable guest journeys. SSA Group's 452 Hospitality philosophy forms the foundation of their service model, prioritizing people, innovation, and a commitment to creating special moments that leave a lasting impact on guests and clients.

The El Paso Zoo, a prominent cultural destination, collabor... Show More

Job Requirements

  • Physical ability to stand for extended periods
  • Ability to move and handle boxes weighing 10-35lbs
  • Ability to work varied hours including nights, weekends and holidays
  • Ability to follow safety protocols and maintain hygiene standards
  • Commitment to customer service excellence
  • Must be at least 18 years old
  • Willingness to participate in company training and development

Job Qualifications

  • Food handling license preferred
  • 1-2 years food preparation experience
  • Strong interpersonal and communication skills
  • Exceptional problem solving and decision making skills
  • Ability to remain flexible in a fast-paced environment
  • Team player, personable, professional, upbeat and energetic
  • Ability to take initiative
  • Knowledge of menu items, pricing, and specials
  • Understanding of company policies and safety standards

Job Duties

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
  • Support restaurant prep (BOH and line) for daily operation
  • Meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
  • Ensure proper food quantities are set for daily and ongoing service
  • Participate in safety logs including food temperatures, rotation and waste as necessary
  • Ensure safe food handling is maintained
  • Ensure proper uniform, hygiene, hand-washing and glove use with self
  • Maintain a SSAfe work environment by abiding to all SSAFETY rules
  • Follow through daily prep and items lists, as assigned
  • Actively help to support operation in assigned role, supporting holes as necessary
  • Actively and efficiently respond to guest and client feedback, reporting to the supervisor to mitigate complaints
  • Communicate issues to Restaurant Supervisor and/or Food Operations Manager regarding daily service or quality
  • Remain knowledgeable of all menu items, prices and specials for sharing with guests
  • Assist with dishwashing as necessary
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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