Food Service - Food Service Cook

Port St Lucie, FL, USA|

Job Overview

Compensation

Hourly

Range $17.00 - $18.00

Benefits

eligible for overtime pay

on-demand pay program

meal plan

Employee Discounts

Participation in 401(k) program with a 15% company match

Tuition Discount through Partnership College

Up to 8 hours of bereavement leave

Holiday pay at 1.5x regular rate for Christmas Day and Thanksgiving Day

Paid sick leave

Job Description

SSA has been a trusted partner for over 50 years, dedicated to elevating the hospitality experience within cultural attractions. Our expertise lies in seamlessly integrating admissions, culinary, and retail elements to create innovative and human-centered guest journeys that resonate deeply. Known for our commitment to people, innovation, and operational intelligence, SSA has established a unique hospitality approach called 452 Hospitality, which serves as the cornerstone of how we support our partners and their communities. Our mission is to craft memorable and meaningful moments that leave lasting positive impressions on every guest. Within this esteemed organization, we are seeking a dedicated Food Service Cook to join our culinary team. This role reports directly to the Kitchen Manager(s), Sous Chef(s), and Executive Chef, ensuring alignment with our hospitality values and culinary standards.

The Food Service Cook plays a pivotal role in delivering high-quality food preparation and service, supporting both back-of-house and line operations. This position requires a proactive and team-oriented professional who embodies the principles of 452 Hospitality by providing warm, welcoming, and memorable experiences for our guests and clients. The ideal candidate will demonstrate flexibility, strong problem-solving skills, and the physical ability to meet the demands of a fast-paced food service environment. Daily responsibilities include ensuring proper food quantities, maintaining safety and cleanliness standards, participating in safety logs, and actively responding to guest feedback to uphold the superior service that SSA is known for. The cook also supports operational efficiency by assisting with prep work, dishwashing, and any other assigned tasks to maintain a clean and organized kitchen environment. This full-time role offers opportunities for growth, engagement with sustainability and community initiatives, and competitive compensation with eligibility for overtime pay.

Job Requirements

Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
ability to work varied hours/days, including nights, weekends and holidays, as needed
1-2 years food preparation experience preferred
food handling license preferred
strong interpersonal and communication skills
exceptional problem solving/decision making skills combined with the ability to be organized
demonstrates the ability to remain flexible in a fast-paced environment
ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative

Job Qualifications

Strong interpersonal and communication skills
exceptional problem solving/decision making skills combined with the ability to be organized
demonstrates the ability to remain flexible in a fast-paced environment
ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
knowledge of menu items, prices and specials
ability to maintain safe food handling practices
understanding of company policies and procedures

Job Duties

Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
support restaurant prep (BOH and line) for daily operation
meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
ensure proper food quantities are set for daily and ongoing service
participate in safety logs including food temperatures, rotation and waste as necessary
ensure safe food handling is maintained
ensure proper uniform, hygiene, hand-washing and glove use with self
maintain a SSAfe work environment by abiding to all SSAFETY rules
follow through daily prep and items lists, as assigned
actively help to support operation in assigned role, supporting holes as necessary
actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
remain knowledgeable of all menu items, prices and specials for sharing with guests
assist with dishwashing as necessary
perform other tasks as deemed necessary
maintain a clean, safe and organized work environment
uphold and demonstrate a complete understanding of company policies and procedures