Food Service - Food Service Cook

SSA Group has been a leader in hospitality for over 50 years, specializing in partnering with cultural attractions to design exceptional hospitality experiences. Their goal is to enable their partners to remain mission-focused by managing admissions, culinary, and retail aspects seamlessly through innovation and personal connection. SSA Group’s unique approach is branded as 452 Hospitality, which emphasizes people-first service, innovation, and operational intelligence to create memorable and impactful guest journeys. With a rich legacy and a forward-thinking approach, SSA Group continues to set the standard for hospitality management in cultural and entertainment venues, assuring quality and excellence at every touchpoint.

The Food Service Cook position at SSA Group is a part-time, seasonal role offering a competitive wage ranging from $9 to $13 per hour based on experience. Reporting directly to the Kitchen Managers, Sous Chefs, and Executive Chefs, this role centers around supporting the back-of-house operations and ensuring the highest standards of food preparation, safety, service, and guest satisfaction are consistently met. The Cook plays an essential role in embodying the 452 Hospitality philosophy, delivering warm, welcoming, and memorable dining experiences to guests and clients alike.

This role involves daily preparation and support activities that contribute to a smooth, efficient kitchen operation. Responsibilities include preparing and setting proper food quantities, maintaining safe food handling practices, and supporting overall food service safety and quality standards. The Food Service Cook works closely with management to address any operational or quality issues and actively responds to guest feedback to help maintain a high level of customer satisfaction. The job requires flexibility to work varied hours, including nights, weekends, and holidays, and physical stamina to stand for extended periods and handle light to moderate lifting.

In addition to routine culinary activities, the Food Service Cook is expected to maintain a clean, safe, and organized workspace while following company policies and procedures diligently. The position also encourages the promotion of inclusivity, sustainability, and community engagement as key cultural values within SSA Group. Candidates ideally have 1-2 years of food preparation experience and, preferably, a food handling license. This position offers various compensation benefits such as overtime pay eligibility, an On-Demand Pay Program for early wage access, meal plans and employee discounts, a 401(k) program with a company match, tuition discounts, bereavement leave, holiday pay at 1.5 times the regular rate for certain holidays, and paid sick leave in accordance with state laws.

SSA Group values diversity and inclusion, emphasizing equal opportunity employment practices and encouraging candidates from all backgrounds to apply. This supportive work environment is part of SSA’s commitment to cultivating a strong, diverse team that drives lasting impact through excellent hospitality service and community involvement.