Food Service Director - Wake Forest University

Winston-Salem, NC, USA|

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Development Programs

employee recognition programs

Safe working environment

Job Description

Harvest Table Culinary Group is a leading food service management company dedicated to providing exceptional dining experiences through innovative culinary solutions and excellent client service. Known for its commitment to sustainability, quality, and community engagement, Harvest Table Culinary Group partners with various institutions to deliver best-in-class dining services that align with their core values of integrity, respect, and teamwork. As a company, they emphasize creating a supportive work environment that fosters employee growth, safety, and development, making them a preferred employer in the food service industry.

The role of Manager of Operations at Harvest Table Culinary Group is a critical leadership position responsible for the overall operations and strategic direction of food service accounts. This position requires a skilled manager to develop and execute strategies that achieve operating and financial objectives, while ensuring client satisfaction and adherence to the high standards set by the company. The Manager of Operations will be tasked with leading teams to deliver exceptional dining experiences that meet both internal goals and the expectations of clients. This includes maintaining strict safety and sanitation standards, fostering employee engagement and development, and managing resources efficiently to optimize productivity and cost control.

In this role, the manager will work closely with clients to build and sustain strong business relationships, ensuring clear communication and responsiveness to client needs. Financial stewardship is a major component of the position, which involves overseeing budgets, managing profit and loss statements, and implementing cost control measures related to food, beverage, and labor. The manager will also champion operational excellence initiatives to enhance efficiency and quality across all aspects of dining services. Leading by example, the manager will cultivate a positive team culture through coaching, mentoring, and recognizing employee achievements, ultimately driving the organization's mission forward.

This full-time position within Harvest Table Culinary Group offers an excellent opportunity for a motivated and experienced professional looking to advance their career in food service management. The compensation package reflects the importance of this role and includes competitive salary and benefits designed to support employees' well-being and professional growth. Harvest Table Culinary Group values diversity and inclusion, pledging a workplace free from discrimination and dedicated to equal employment opportunity for all individuals. Joining Harvest Table means becoming part of a purpose-driven team united by a passion for great service and sustainable practices.

Job Requirements

Minimum of 4 years experience in food service or related field
1 to 3 years of management or supervisory experience
Bachelor's degree or equivalent work experience
Strong ethical values and integrity
Excellent verbal and written communication abilities
Ability to lead and coach a team
Knowledge of food safety and sanitation standards
Ability to manage budgets and financial reports

Job Qualifications

Requires at least 4 years' experience and 1 to 3 years in a management role
Bachelor's degree or equivalent experience
A strong value system, unquestioned integrity, and good listening skills
Excellent communication skills

Job Duties

Develops and maintains effective client and customer rapport for mutually beneficial business relationships
Demonstrates excellent customer service using Harvest Table's standard model
Identifies client needs and effectively communicates operational progress
Builds revenue and manages budget, including cost controls with regard to food, beverage, and labor
Ensures the completion and maintenance of Profit and Loss (P&L) statements
Achieves or exceeds food and labor targets
Manages resources to ensure quality and cost control within budgetary guidelines
Implements and maintains Harvest Table's agenda for both labor and food initiatives
Creates value through efficient operations, appropriate cost controls, and profit management
Complies fully with Operational Excellence fundamentals, including food and labor
Directs and oversees operations related to production, distribution, and food service
Maintains a safe and healthy environment for clients, customers, and employees
Complies with all applicable policies, rules, and regulations, including those related to safety, health, and wage and hour practices