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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Life insurance
Job Description
Aramark Healthcare is a leading provider of food and nutrition services tailored specifically to healthcare environments, including hospitals and medical centers. With operations spanning across 15 countries, Aramark proudly serves millions of guests daily by offering high-quality food and facility services that promote health, well-being, and satisfaction. The company's mission is deeply rooted in service, united by a purposeful commitment to make a positive impact on employees, partners, communities, and the planet. Aramark fosters a workplace culture that emphasizes equal employment opportunities and inclusivity, ensuring employees can thrive regardless of race, color, religion, gender, age, or other protected characteristics. This... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 8-10 years of experience in food service
- At least 1-3 years in a management role
- Strong communication skills
- Ability to develop and maintain client and customer relationships
- Ability to demonstrate excellent customer service
- Ability to work collaboratively with other departments
- Physical ability to lift up to 50 pounds
- Ability to stand for extended periods
Job Qualifications
- Requires at least 8-10 years of experience
- Healthcare experience strongly preferred, particularly within hospital or patient services environments
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the executional framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals, including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
- Develop operational component forecasts and explain variances
- Ensure sanitation and safety requirements are met
- Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruit, hire, develop and retain front line team
- Conduct period inventory
- Maintain records to comply with ARAMARK, government and accrediting agency standards
- Interact with Client Management and maintain effective client and customer relations at all levels
- May participate in sales process and negotiation of contracts
- Look for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation
- Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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