Food Service Director- Singing River - Ocean Springs

Gulfport, MS, USA|Onsite

Job Overview

Compensation

Salary

Range $39,400.00 - $61,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

training programs

Job Description

Aramark Healthcare is a division of Aramark, a leading global provider of food services, facilities management, and uniform services. With operations across 15 countries, Aramark is committed to delivering exceptional experiences through its diverse range of services, focusing on quality, innovation, and sustainability. At Aramark Healthcare, the mission is to provide outstanding nutrition and dining services within healthcare settings, supporting patients, staff, and visitors with nutritious and delicious meals that promote wellness and comfort during their stay. Known for its strong commitment to service excellence and employee development, Aramark strives to create inclusive work environments that empower employees to grow their careers and contribute meaningfully to communities.

Aramark Healthcare is currently seeking a Food Service Director to join the team at Singing River Health System, located in Ocean Springs, Mississippi. This leadership role is essential to overseeing the comprehensive food service operations within the health system. The Food Service Director will be responsible for managing daily operational activities, ensuring adherence to regulatory requirements, driving financial performance, and fostering a culture of excellence and collaboration among a diverse team.

The Food Service Director will lead and mentor food service staff, focusing on recruitment, training, and performance management to maximize team contributions and engagement. This role ensures the delivery of exceptional dining experiences to patients, visitors, and healthcare personnel by aligning operational activities with Aramark’s Executional Framework and food safety standards. By adopting Aramark's systems and processes, the director will manage budgets related to food, beverage, and labor costs, oversee inventory control, and ensure the completion and maintenance of financial documents such as profit and loss statements.

Operational efficiency is strongly emphasized in this role, with responsibilities including the management of production, food distribution, merchandising, quality assurance, and cost control measures. The Food Service Director will work closely with client management to ensure customer satisfaction and may participate in contract negotiations to support sales growth and client retention. Additional duties involve managing the front of house dining operations such as cafeterias and residential dining facilities, as well as developing food service plans that align with the health system's mission and sustainability initiatives.

This position requires a proactive leader who can maintain a safe and healthy environment in compliance with relevant safety, health, and wage-hour regulations. The ability to communicate effectively, build and maintain client relationships, and implement innovative food service programs is essential for success. The Food Service Director role at Singing River Health System offers a rewarding opportunity to contribute to a vital aspect of patient care and facility operations while advancing one’s career within a respected, mission-driven company like Aramark.

Job Requirements

Requires at least 4 years of experience
Requires 1-3 years of management experience
Requires previous food service experience
Requires a bachelor’s degree or equivalent experience
Requires strong communication skills
Requires ability to develop and maintain client and customer relationships
Requires ability to demonstrate excellent customer service
Requires ability to maintain effective interdepartmental relationships
Requires occasional lifting of up to 50 lb
Requires ability to stand for extended periods

Job Qualifications

At least 4 years of experience in food service
1-3 years of experience in a management role
Bachelor’s degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport
Ability to demonstrate excellent customer service using Aramark's model
Ability to maintain effective working relationships with other departments
Ability to stand for extended periods
Ability to lift, carry, push, and pull up to 50 lb

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Ensure food services appropriately connects to the Executional Framework
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations
Identify client needs and effectively communicate operational progress
Adopt Aramark process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines
Implement and maintain Aramark agenda for both labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and food service
Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develop operational component forecasts and explain variances
Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruits, hires, develops and retains front line team
Conducts period inventory
Maintains records to comply with ARAMARK, government and accrediting agency standards
Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
May participate in sales processes and negotiation of contracts
Looks for opportunities to implement new products and services which support sales growth and client retention
Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
Develop and implement food service plans aligned with the client’s mission and vision, to include sustainable practices