Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career Development
Life insurance
Job Description
Aramark is a global leader in food services and facilities management, proudly serving millions of guests daily across 15 countries. They specialize in delivering innovative, sustainable, and high-quality dining and operational solutions tailored to diverse industries including healthcare, education, sports, and business. With a mission rooted in service and a commitment to their employees, partners, communities, and planet, Aramark fosters a workplace environment grounded in diversity, inclusion, and equal employment opportunity. Their focus on professional growth and development empowers employees to reach their full potential in a supportive and collaborative setting.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and optimizing dining operations to satisfy customer preferences and meet business objectives. This role demands a strategic leader who can effectively manage food service teams, ensuring operational efficiency, quality standards, and financial performance. The director will lead efforts to develop and implement food service plans aligned with client missions, incorporating sustainable practices that resonate with contemporary environmental concerns.
In this capacity, the Food Service Director is accountable for all aspects of food service delivery—from menu planning and inventory management to staff hiring, training, and performance coaching. They ensure that safety and sanitation guidelines are rigorously adhered to, upholding health standards and regulatory compliance. The role also involves proactive client engagement, identifying customer needs, and maintaining positive relationships to foster mutual business growth. Moreover, the director manages financial elements including budgeting, cost control for food, beverage, and labor, and achieving profitability targets through strategic resource management.
Functioning as both a visionary and hands-on leader, the Food Service Director champions a culture of excellence by mentoring and motivating teams to maximize their contributions. They drive productivity improvements and compliance with operational standards, leveraging Aramark’s systems and processes to enhance service delivery. This role demands strong communication skills, customer service expertise, and an ability to collaborate across departments to unify the food service experience.
With at least four years of experience, including management exposure and a solid background in food service operations, the ideal candidate for this position will hold a bachelor’s degree or equivalent experience. Physical stamina is required due to occasional physical tasks such as lifting up to 50 pounds and standing for prolonged periods. The Food Service Director position represents a significant career opportunity within Aramark, offering the chance to impact diverse communities positively while advancing professionally within a forward-thinking organization.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and optimizing dining operations to satisfy customer preferences and meet business objectives. This role demands a strategic leader who can effectively manage food service teams, ensuring operational efficiency, quality standards, and financial performance. The director will lead efforts to develop and implement food service plans aligned with client missions, incorporating sustainable practices that resonate with contemporary environmental concerns.
In this capacity, the Food Service Director is accountable for all aspects of food service delivery—from menu planning and inventory management to staff hiring, training, and performance coaching. They ensure that safety and sanitation guidelines are rigorously adhered to, upholding health standards and regulatory compliance. The role also involves proactive client engagement, identifying customer needs, and maintaining positive relationships to foster mutual business growth. Moreover, the director manages financial elements including budgeting, cost control for food, beverage, and labor, and achieving profitability targets through strategic resource management.
Functioning as both a visionary and hands-on leader, the Food Service Director champions a culture of excellence by mentoring and motivating teams to maximize their contributions. They drive productivity improvements and compliance with operational standards, leveraging Aramark’s systems and processes to enhance service delivery. This role demands strong communication skills, customer service expertise, and an ability to collaborate across departments to unify the food service experience.
With at least four years of experience, including management exposure and a solid background in food service operations, the ideal candidate for this position will hold a bachelor’s degree or equivalent experience. Physical stamina is required due to occasional physical tasks such as lifting up to 50 pounds and standing for prolonged periods. The Food Service Director position represents a significant career opportunity within Aramark, offering the chance to impact diverse communities positively while advancing professionally within a forward-thinking organization.
Job Requirements
- At least four years of experience
- At least one to three years of experience in a management role
- Previous experience in food service
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark’s standard model
- Ability to maintain an effective working relationship with other departments
- Ability to occasionally lift, carry, push and pull up to 50 pounds
- Ability to stand for extended periods of time
Job Qualifications
- At least four years of experience
- At least one to three years of experience in a management role
- Previous experience in food service
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark’s standard model
- Ability to maintain an effective working relationship with other departments
- Ability to occasionally lift, carry, push and pull up to 50 pounds
- Ability to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connect to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations including those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food related products as well as menu planning and development
- Develop operational component forecasts and explain variances
- Ensure that sanitation and safety requirements are met
- Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruit, hire, develop and retain front line team
- Conduct period inventory
- Maintain records to comply with Aramark, government and accrediting agency standards
- Interact with Client Management and maintain effective client and customer relations
- Participate in sales process and negotiation of contracts
- Look for opportunities to implement new products and services supporting sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
- Develop and implement food service plans aligned with client mission and vision including sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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