Food Service Director, Performance Dining

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,600.00 - $75,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Professional development opportunities
Life insurance

Job Description

Aramark is a global leader in food services and facilities management, dedicated to delivering exceptional service to millions of guests daily across 15 countries. Rooted in a strong service ethic and purpose-driven culture, Aramark strives to create a positive impact not only for its employees and partners but also for the communities and the planet. The company fosters a supportive and inclusive work environment that values diversity and equal employment opportunities for all. Aramark believes in cultivating careers that enhance talent, ignite passion, and encourage professional growth, ensuring that employees can achieve their full potential while pursuing meaningful and rewarding job experiences. More information about Aramark and career opportunities can be found on their dedicated careers website and social media channels.

The Director of the ASU Athletics Training Table position at Aramark is a vital leadership role responsible for overseeing the culinary operations and performance-focused dining programs for student-athletes at Arizona State University. This position manages food service delivery across the main training table and various satellite locations, ensuring that meals are nutrient-dense and support the health and athletic performance of the students. Collaborating closely with the Sports Nutrition teams, the Director drives menu strategy, operational standards, and team leadership with a commitment to using fresh, local, and sustainable ingredients.

This role requires a dynamic leader who can mentor and engage teams to maximize their contributions through recruiting, training, coaching, and performance management. The Director ensures that all food service operations align with Aramark's Executional Framework and observes strict safety and sanitation standards to maintain a healthy environment. Financial management is a key part of the role, entailing budget control, revenue building, cost management in food, beverage, and labor, and oversight of profit and loss statements to meet established food and labor targets.

Operational excellence is maintained by implementing Aramark labor and food initiatives, efficiently directing production, distribution, and food service while ensuring compliance with all regulatory and organizational policies related to safety, health, and wage requirements. The Director also supports educational initiatives such as food demonstrations and nutrition programming aimed at enhancing awareness among student-athletes.

In addition to operational leadership, this role is heavily involved in client relations and communication, coordinating with client management and other stakeholders to ensure exceptional service delivery. The Director plans and manages the front-of-house dining environment, helps develop sustainable food service plans aligned with client missions, and continuously seeks new products and services to support sales growth and client retention. This comprehensive role demands entrepreneurial skills, operational expertise, and a passionate focus on nutrition and customer satisfaction to succeed in a demanding sports dining environment.

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years of experience in food service
  • At least 1-3 years in a management or leadership role
  • Valid drivers license
  • Ability to develop and maintain effective client and customer relationships
  • Strong customer service skills using Aramark's model
  • Ability to work collaboratively with other departments
  • Physical ability to lift up to 50 pounds occasionally
  • Ability to stand for extended durations
  • Compliance with safety and health regulations

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Valid drivers license required
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develop operational component forecasts and can explain variances
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruit, hire, develop and retain front line team
  • Conduct period inventory
  • Maintain records to comply with ARAMARK, government and accrediting agency standards
  • Interact with Client Management and maintain effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Look for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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