Food Service Director - LMU

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $95,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted in service and united by its purpose, Aramark strives to benefit its employees, partners, communities, and the planet. The company emphasizes equal employment opportunity, welcoming a diverse workforce and promoting inclusivity without discrimination. Aramark fosters a culture that encourages professional growth, personal development, and a supportive work environment. Employees are empowered to reach their full potential, whether they seek new challenges, a sense of belonging, or a great place to work. For more information about the company and its career opportunities, potential candidates can explore Aramark's website or social media channels.

The Food Service Director position at Aramark's LMU campus is a pivotal management role focused on overseeing dining operations and creating innovative dining solutions to meet customer needs and preferences. This role involves managing prepared food service areas, ensuring high standards of quality, sanitation, and customer satisfaction. The salary range for this position is $85,000 to $95,000, reflecting Aramark's commitment to offering competitive compensation for experienced professionals. The Food Service Director leads teams by recruiting, mentoring, training, and managing performance to maximize their contributions. Leadership extends to coaching employees, reinforcing safety and sanitation standards, and rewarding employee achievements.

The Food Service Director also plays a key role in financial management by building revenue, managing budgets, controlling costs related to food, beverage, and labor, and maintaining profit and loss statements. Achieving targets for food and labor costs is essential, along with implementing operational initiatives to improve productivity and value through efficient operations and profit management. Compliance with all safety, health, wage, and hour regulations is mandatory to maintain a safe and healthy environment for clients, customers, and employees.

Further responsibilities include developing systems for ordering, receiving, storing, preparing, and serving food products, as well as menu planning. The director coordinates unit personnel in production, merchandising, quality, cost controls, labor management, and employee training. This role also involves recruitment, hiring, and retention of front-line staff, conducting inventories, and ensuring compliance with Aramark and government standards. Strong client relationship management is required, along with participation in sales processes and contract negotiations when applicable. Food service plans aligned with sustainable practices and client missions are part of the director’s strategic objectives.

The Food Service Director position demands operational excellence and flexibility, as job duties may evolve to meet organizational needs. This leadership role requires strong communication skills, the ability to maintain cooperative working relationships across departments, and physical capability to stand for extended periods and occasionally lift up to 50 pounds. Educationally, a bachelor’s degree or equivalent experience is required, supported by at least four years of experience in food service, including one to three years in management. The role offers the opportunity to work in a dynamic environment dedicated to thriving customer experiences and employee development, backed by comprehensive benefits including medical, dental, vision, retirement plans, and paid time off.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 4 years of experience in food service
  • At least 1-3 years in a management role
  • Strong communication and customer service skills
  • Ability to maintain effective working relationships across departments
  • Physical ability to lift up to 50 pounds and stand for long periods
  • Commitment to safety and sanitation compliance

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develops operational component forecasts and can explain variances
  • Responsible for components accounting functions
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • Develop and implement food service plans aligned with the client’s mission and vision, to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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