Food Service Director - Lilly South Commons Cafe

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Training and Development

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in a deep commitment to service, Aramark is united by a purpose that focuses on creating positive impacts for its employees, partners, communities, and the planet. As a company that values diversity and inclusion, Aramark strives to provide equal employment opportunities and a welcoming workplace where everyone can participate fully regardless of race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, or any other protected characteristic. \n\nWorkplace Hospitality, a division within Aramark, specializes in creating effective and adaptable dining and hospitality programs that cater to the operational realities of each client space. Whether serving a single location or managing a national footprint, Workplace Hospitality designs chef-led menus that prioritize good food and excellent service delivered consistently across shifts and venues. Their programs are designed to scale and flex based on the client’s evolving needs, ensuring customer satisfaction and employee engagement. \n\nThe Food Service Director role is a pivotal management position within Aramark's Workplace Hospitality team. This position is responsible for developing and executing dining solutions that cater to diverse customer tastes and operational needs. The Food Service Director oversees dining operations where customers order prepared foods from menus, ensuring high-quality service in a cafeteria or residential dining facility setting. The leader in this role mentors and engages staff to maximize team contributions through comprehensive performance management, including recruitment, training, coaching, and recognition. They ensure operations comply with safety and sanitation standards and align with financial and operational goals. This includes managing budgets, controlling food and labor costs, and achieving revenue targets. \n\nAdditionally, the Food Service Director fosters strong client relationships by effectively communicating operational updates and identifying client needs. They maintain compliance with all relevant policies and regulations while implementing systems for inventory, menu planning, and food service management. The role also involves developing sustainable food service plans aligned with the client’s mission and vision, participating in sales and contract negotiations when needed, and identifying opportunities to enhance services that support sales growth and client retention. \n\nThis career opportunity at Aramark offers a dynamic and challenging work environment, where adaptability and continuous skill development are encouraged. Aramark supports its employees' growth through a culture that values teamwork, leadership, and excellence in food service delivery. For professionals passionate about hospitality and food service management, the Food Service Director position provides an excellent platform to make a meaningful impact while advancing one’s career within a reputable global organization.

Job Requirements

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting carrying pushing and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting carrying pushing and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead mentor engage and develop teams to maximize their contributions including recruiting assessing training coaching and managing performance
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems

Job Criteria

Experience

Mid Level (3-7 years)


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