Food Service Director - Dining Services at Palm Beach Atlantic University

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $69,600.00 - $111,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Life insurance

Job Description

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and united by a clear purpose, Aramark focuses on doing great things not only for its clients and partners but also for its communities and the planet. The company believes in fostering a work environment that encourages employee growth, development, and equal opportunity, ensuring that every individual feels valued and empowered regardless of their background or personal characteristics. Aramark is committed to diversity, inclusion, and environmental sustainability, aligning its core operations with these values to create a positive impact across all areas it touches.

The Food Service Director position at Aramark is a key management role responsible for developing and executing innovative dining solutions tailored to meet customers' needs and tastes. This role primarily oversees dining operations where customers enjoy prepared foods offered from a menu, such as in cafeterias or residential dining facilities. The Food Service Director leads the front-of-house operations, ensuring seamless service delivery while enhancing customer satisfaction through effective leadership and operational expertise.

This position requires a dynamic leader who can recruit, mentor, and develop high-performing teams by assessing, training, coaching, and managing employee performance to maximize contributions. The director ensures that food service operations align with Aramark's Executional Framework — a standard that guarantees consistency, efficiency, and quality across all services. A strong focus is placed on safety and sanitation standards, making certain that all operational activities maintain the highest levels of compliance with health and safety regulations.

Financial acumen is a critical aspect of this role, as the Food Service Director manages revenue, budgets, and costs related to food, beverage, and labor. They ensure the completion and maintenance of profit and loss statements and strive to meet food and labor targets through strategic resource allocation and cost control. Effective communication with clients is vital, as the director identifies client needs and provides operational updates that foster strong business relationships and client satisfaction.

Moreover, the director is responsible for implementing Aramark’s operational initiatives related to labor and food, ensuring that excellence is achieved in both productivity and compliance. The role involves supervising unit personnel to manage production, merchandising, quality, and labor management effectively. This includes coordinating front-line teams, maintaining inventory and records compliant with Aramark and government standards, and actively participating in sales processes when necessary for contract negotiation and retention.

In addition to the operational responsibilities, the Food Service Director helps develop and implement food service plans that align with the client’s mission and vision, including sustainable practices that support long-term environmental goals. This position demands someone who can handle occasional physical tasks such as lifting up to 50 pounds and standing for extended periods, illustrating the hands-on nature of the role.

At Aramark, career development is a priority, encouraging employees to acquire new skills and make meaningful contributions. The Food Service Director role is not static; it adapts based on the needs of the company and its clients, allowing for dynamic job duties that support business growth and employee satisfaction. If you are passionate about food service leadership, client engagement, and operational excellence, this opportunity offers a rewarding career path with a global leader in the industry.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • at least 4 years of experience in food service
  • 1-3 years experience in a management role
  • strong communication skills
  • ability to build and maintain effective client relationships
  • excellent customer service skills
  • ability to collaborate across departments
  • ability to lift, carry, push and pull up to 50 lb
  • ability to stand for extended periods
  • compliance with health and safety regulations

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • minimum of 4 years experience in food service
  • 1-3 years in a management role
  • strong communication skills
  • ability to develop and maintain client and customer relationships
  • demonstrated excellence in customer service
  • ability to work effectively with other departments for unified food service experience
  • knowledge of food safety and sanitation standards
  • proficiency in budget and resource management

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions
  • ensure food services appropriately connect to the Executional Framework
  • coach employees by creating a shared understanding about objectives and execution
  • reward and recognize employees
  • ensure safety and sanitation standards are met
  • identify client needs and communicate operational progress
  • manage budget including cost controls and revenue growth
  • maintain P&L statements
  • achieve food and labor targets
  • implement Aramark labor and food initiatives
  • oversee production, distribution and food service operations
  • comply with safety, health and wage regulations
  • establish and maintain systems for ordering, receiving, storing, preparing and serving food
  • develop operational forecasts and manage components accounting
  • recruit, hire and retain front-line team
  • conduct inventory
  • maintain compliance with Aramark and regulatory standards
  • interact with client management and maintain client relations
  • participate in sales processes and contracts negotiation
  • manage front-of-house dining operation
  • develop and implement food service plans aligned with client mission and vision

Job Criteria

Experience

Mid Level (3-7 years)


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