Food Service Director

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. Rooted deeply in service and unified by its core mission, Aramark strives to make positive impacts for its employees, partners, communities, and the planet. As a company that values diversity, equity, and inclusion, Aramark ensures equal employment opportunity for all individuals, regardless of race, color, religion, gender, sexual orientation, or other protected characteristics. The company emphasizes professional growth, talent development, and creating a supportive workplace culture where employees can thrive and reach their full potential.

This Food Service Director position at Aramark is a pivotal management role responsible for the comprehensive oversight of dining operations where customers order prepared foods from a menu. The role requires a strategic and hands-on leader who can develop and execute tailored dining solutions that meet the evolving needs and preferences of customers. The Food Service Director will lead, mentor, and engage a team, fostering a culture of excellence through recruitment, training, coaching, and performance management. In addition to driving operational success, this role demands someone who can build strong client relationships, ensure financial performance including budget management, cost controls for food, beverage, and labor, and maintain compliance with safety and sanitation standards.

The individual will also be instrumental in implementing Aramark’s Executional Framework and operational agendas that focus on productivity and compliance with food and labor initiatives. Managing production, distribution, and food service operations will be crucial, as will maintaining client satisfaction through effective communication and by anticipating and responding to client needs.

Proper safety practices and legal compliance are of paramount importance, and the Food Service Director will be accountable for maintaining a safe and healthy environment for clients, customers, and employees. The position also involves administrative functions such as conducting inventories, maintaining records per company and government standards, and supporting sales processes and contract negotiations. Further, the role requires developing food service plans that align with client missions and sustainable practices, managing the front of the house operations in dining facilities such as cafeterias or residential dining, and continuously seeking innovation for sales growth and client retention.

This leadership role requires at least four years of progressive experience in food service roles, with a minimum of one to three years in management. Candidates should hold a bachelor’s degree or have equivalent relevant experience and must possess strong communication skills and the ability to foster effective client and customer relationships. Physical demands include the ability to lift up to 50 pounds and stand for extended periods. At Aramark, employees are encouraged to continuously expand their skills and adapt flexibly to the dynamic needs of the business, making a positive difference for customers and colleagues alike.