Food Service Director

Job Overview

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Compensation

Salary
Range $92,000.00 - $98,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by purpose, Aramark strives to create meaningful experiences for its employees, partners, communities, and the planet. The company offers a dynamic work environment where career development, passion fuel, and professional growth are encouraged and supported. Aramark is committed to fostering an inclusive workplace culture, offering equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law. The organization believes in empowering its employees to reach their full potential through interesting challenges, a sense of belonging, and a supportive work environment.

The Food Service & Hospitality Director role at Aramark is a senior management position responsible for overseeing comprehensive food and beverage operations that include catering, business dining, hospitality services, reception and concierge services, barista operations, and special events. This position plays a pivotal role in creating a welcoming and service-driven environment that promotes operational excellence, innovation, financial performance, and memorable guest experiences. The Director will be instrumental in developing and executing exceptional hospitality solutions tailored to meet the unique needs of clients and their customers.

In this role, you will lead teams across various front-of-house functions, recruiting, training, coaching, and developing staff to deliver exceptional service and uphold the highest standards of safety and sanitation. You will foster a culture that emphasizes hospitality excellence, accountability, and continuous improvement. Your leadership will shape the guest experience by overseeing daily operations of reception, concierge, coffee bars, dining facilities, and catering events, ensuring that service standards align with client culture and workplace goals.

You will serve as a trusted advisor to clients on food service, hospitality, and event planning, building strong partnerships with leadership and stakeholders. This role also involves active participation in sales processes and contract negotiations to support business growth. Financially, the Director will manage budgets, profit and loss statements, and cost control measures across food, beverage, labor, and hospitality programs. You will identify entrepreneurial opportunities to expand services, increase revenue, and improve customer engagement.

Your expertise in event planning and business dining will be critical to successfully coordinating and executing corporate events, VIP visits, conferences, and dining experiences, including menu development, staffing, and post-event evaluations. Compliance with Aramark policies and government regulations, conducting inventories, and maintaining operational records ensures smooth and safe operations. The role requires creativity, a passion for hospitality, and an entrepreneurial mindset to drive innovation and elevate the workplace hospitality and employee experience.

This full-time salaried position offers competitive compensation ranging from $92,000 to $98,000 annually, alongside a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, parental leave, and disability coverage. Aramark’s benefits vary by location and employee eligibility, further enhancing the value of working with a globally recognized service provider. If you are passionate about leading hospitality excellence and looking to make a significant impact within an innovative and supportive company, the Food Service & Hospitality Director role at Aramark represents an exciting opportunity to advance your career in food service and hospitality management.

Job Requirements

  • Bachelor's degree or equivalent experience
  • At least 4 years of relevant experience
  • Minimum 1-3 years in a management role
  • Previous experience in food service or hospitality management
  • Strong communication and interpersonal skills
  • Ability to maintain client relationships
  • Proven customer service skills
  • Ability to think creatively and drive innovation
  • Ability to collaborate with other departments
  • Physical ability to lift, carry, push, and pull up to 50 lbs
  • Ability to stand for long periods

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service, hospitality management, catering, workplace services, hotel operations, or related fields
  • Requires a bachelor's degree or equivalent experience
  • Strong communication, interpersonal, and relationship-building skills
  • Demonstrated ability to develop and maintain effective client and customer relationships
  • Ability to demonstrate exceptional hospitality and customer service using Aramark's standard model
  • Experience overseeing reception/concierge services, catering, business dining, event planning, or barista operations preferred
  • Proven ability to think creatively, drive innovation, and identify entrepreneurial opportunities that enhance service delivery and customer satisfaction
  • Ability to maintain effective partnerships with other departments to create a unified hospitality and workplace experience
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs
  • Must be able to stand for extended periods of time

Job Duties

  • Recruit, train, coach, and develop front-of-house teams across dining, hospitality, reception/concierge, barista, and catering operations
  • Foster a culture of hospitality excellence, accountability, and continuous improvement
  • Ensure safety, sanitation, and service standards are consistently maintained
  • Oversee reception/concierge services, coffee bars, dining facilities, and catered events to deliver exceptional guest experiences
  • Develop and implement service standards aligned with client culture and workplace experience goals
  • Serve as a trusted advisor on food service, hospitality, and event planning
  • Manage budgets, P&L statements, and cost controls across food, beverage, labor, and hospitality programs

Job Criteria

Experience

Mid Level (3-7 years)


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