Food Service Director

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Work-life balance

Job Description

Healthecare+ is a reputable company within the Food Services industry, recognized for its commitment to excellence and customer satisfaction. It operates under the umbrella of Aramark, a global leader in food services, facilities, and uniform services, serving millions of guests daily across 15 countries. Healthecare+ specifically partners with notable institutions such as IU Health Methodist Hospital in Indianapolis, Indiana, to provide outstanding dining experiences that prioritize safety, quality, and innovation. The company values growth and development, offering employees the opportunity to expand their skill sets and advance their careers within the industry. The company culture emphasizes teamwork, operational excellence, and a customer-centric approach, creating an environment where employees feel empowered to achieve their full potential.

The role of Food Service Director at IU Health Methodist Hospital is a pivotal leadership position within Healthecare+. The successful candidate will be responsible for overseeing all aspects of dining operations, ensuring that food service delivery aligns with client expectations and Aramark’s Executional Framework. This role requires a dynamic leader who can mentor and develop a high-performing team, implement innovative strategies, and maintain rigorous safety and sanitation standards. The Food Service Director will manage budgets, control costs related to food, beverage, and labor, and ensure compliance with all relevant policies and regulations. They will also foster strong client relationships, contribute to sales growth, and continuously seek opportunities for operational improvements.

This full-time position offers a chance to work in a vibrant healthcare environment while making a meaningful impact through exceptional food services. The role demands a hands-on leader who can balance strategic oversight with day-to-day operational management. Key responsibilities include recruiting and training staff, managing inventory, coordinating production and food distribution, and maintaining accurate records in compliance with Aramark and regulatory standards. The Food Service Director will be instrumental in shaping the dining experience for patients, visitors, and staff, promoting sustainability and aligning food service plans with the client’s mission and vision. Working at Healthecare+ means joining a forward-thinking company that values diversity, inclusion, and equal opportunity, providing a supportive workplace with ample possibilities for professional growth and recognition.

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years of experience in food service
  • 1-3 years experience in a management role
  • Strong communication skills
  • Ability to develop and maintain client and customer rapport
  • Customer service experience with Aramark's standard model
  • Ability to work collaboratively with other departments
  • Physical ability to lift up to 50 lb occasionally
  • Ability to stand for long periods

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems

Job Criteria

Experience

Mid Level (3-7 years)


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