Food Service Director

Job Overview

moneybag

Compensation

Salary
Range $80,000.00 - $85,000.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services and facilities management, proudly serving millions of guests daily across 15 countries. Known for its commitment to service excellence and rooted in the values of integrity, respect, and innovation, Aramark aims to positively impact employees, partners, clients, communities, and the environment. The company fosters a culture of inclusion and equal opportunity, ensuring all employees can thrive in a supportive and dynamic work environment. Aramark offers a wide range of career paths that promote professional development, empower individuals, and nurture their passions, with benefits tailored to enhance overall well-being and work-life balance.

The Food Service Director position at Aramark is a vital management role tasked with developing and executing comprehensive dining solutions that align with client needs and culinary preferences. This salaried role offers a competitive compensation between $80,000 and $85,000 annually, reflecting the responsibilities and expertise required. The Food Service Director oversees all facets of dining operations where customers order prepared foods from a menu, ensuring a seamless and enjoyable food service experience. This includes leadership of the dining team, operational planning, financial management, compliance with safety and sanitation standards, and fostering strong client relationships.

Key responsibilities include mentoring and developing staff through recruiting, training, coaching, and performance management to maximize team potential and engagement. The Food Service Director ensures adherence to operational frameworks and promotes a culture of excellence through reward and recognition programs. Financial oversight is critical, including managing budgets, controlling food, beverage, and labor costs, and maintaining accurate profit and loss statements to meet food and labor targets. The role requires effective resource management to balance quality service with cost efficiency.

This role also demands proactive client engagement to identify needs, provide operational updates, and maintain strong communication channels that support client satisfaction and retention. Additionally, the Food Service Director ensures compliance with all relevant policies governing workforce safety, health regulations, wage laws, and sanitation standards, maintaining a safe environment for customers, clients, and employees.

The Food Service Director plays a significant role in operational excellence by overseeing production, distribution, and food service operations while implementing labor and food initiatives in line with Aramark's agenda. The position also involves system and procedural management related to ordering, receiving, storing, preparation, and menu planning, accompanied by inventory control and record-keeping to comply with both corporate and regulatory standards. Collaboration across departments is essential to unify the food service experience for all customers.

Candidates for this role should be prepared to manage the front-of-house operations of dining facilities, such as cafeterias or residential dining areas, and develop food service plans reflecting the client's mission and sustainable practices. Aramark values adaptability and commitment, expecting employees to embrace evolving duties to ensure impactful service delivery. Overall, this role offers a dynamic career opportunity for professionals passionate about food service leadership and client relationship excellence in a globally recognized organization.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 4 years of experience
  • 1-3 years in management role
  • Previous food service experience
  • Strong communication skills
  • Ability to maintain client and customer relationships
  • Excellent customer service skills
  • Ability to work collaboratively across departments
  • Ability to lift up to 50 lb occasionally
  • Ability to stand for extended periods

Job Qualifications

  • Requires at least 4 years of experience
  • Requires 1-3 years experience in a management role
  • Previous experience in food service
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service using Aramark's model
  • Ability to maintain effective working relationships with other departments
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods

Job Duties

  • Lead, mentor, engage, and develop teams to maximize their contributions
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage, and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls, and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution, and food service
  • Maintain a safe and healthy environment for clients, customers, and employees
  • Comply with all applicable policies, rules, and regulations
  • Establish and maintain systems and procedures for ordering, receiving, storing, preparing, and serving food products, as well as menu planning
  • Develop operational component forecasts and explain variances
  • Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management, and employee training
  • Recruit, hire, develop, and retain front line team
  • Conduct period inventory
  • Maintain records to comply with corporate and regulatory standards
  • Interact with Client Management and maintain effective client and customer relations
  • Participate in sales process and contract negotiation
  • Seek opportunities to implement new products and services to support sales growth and client retention
  • Manage front of house dining operations
  • Develop and implement food service plans aligned with client mission and sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef