Food Service Director

Hillsboro, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career growth opportunities

Job Description

LifeWorks Restaurant Group is a hospitality-driven restaurant company dedicated to redefining the modern workplace dining experience. Specializing in chef-led cafés, catering programs, and curated food experiences, LifeWorks goes beyond simple transactions to create meaningful moments of connection, culture, and care. Founded on culinary excellence and creativity, the company combines food, design, and service to build distinctive brands tailored to the communities they serve. Their approach elevates everyday dining, enhances workplace culture, and integrates food into organizational engagement strategies. At LifeWorks, the people are the core of the business, shaping leadership, partnerships, and hospitality delivery across all venues and client relationships. For more information, visit lifeworksrestaurantgroup.com.

The Food Service Director role is a key leadership position within LifeWorks focused on managing a premier dining program for a discerning corporate clientele in a bustling environment. This position demands expertise in culinary and hospitality operations, overseeing food production, service, financial management, and team leadership in a high-profile setting. Reporting structures encompass client relations, operational execution, and compliance with safety, sanitation, and organizational standards.

Candidates for this role will lead and inspire a diverse team, ensuring exceptional hospitality standards and operational excellence. Responsibilities include recruiting, training, performance management, and employee recognition. Financial acumen is essential to manage budgets, maintain profit and loss statements, and achieve cost targets while maximizing quality and value. The director will also implement operational strategies reflecting brand and client expectations, maintain compliance with health and safety regulations, and identify opportunities for sales growth and client retention. This position offers a challenging yet rewarding opportunity to innovate and lead in corporate dining within a world-class hospitality environment.

Job Requirements

Bachelor's degree or equivalent experience
Minimum four years of experience in food service
At least one to three years in a management role
Strong communication skills
Ability to develop and maintain client and customer relationships
Ability to provide excellent customer service
Ability to collaborate with other departments
Ability to lift up to 50 pounds occasionally
Ability to stand for extended periods

Job Qualifications

Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Requires previous experience in food service
Requires a bachelor's degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to unify the food service experience
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions
Ensure food services appropriately connect to the Executional Framework
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations
Identify client needs and effectively communicate operational progress
Adopt Aramark process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines
Implement and maintain Aramark agenda for both labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and food service
Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develop operational component forecasts and explain variances
Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruit, hire, develop and retain front line team
Conduct periodic inventory
Maintain records to comply with Aramark, government and accrediting agency standards
Interact with Client Management and maintain effective client and customer relations
Participate in sales process and negotiation of contracts
Look for opportunities to implement new products and services which support sales growth and client retention
Manage the front of the house of the dining operation
Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices