Food Service Director

Aramark Healthcare is a leading provider of food and facilities management services, serving millions of guests daily across 15 countries. The company is deeply rooted in service and united by a mission to positively impact employees, partners, communities, and the planet. Aramark offers a dynamic work environment focused on professional growth, talent development, and fostering a sense of belonging among its workforce. This position, Food Service Director, is based at the Cleveland Clinic Medina Hospital in Medina, OH, a distinguished healthcare facility known for outstanding patient care and innovative medical services. Employment with Aramark at this location involves contributing to a high standard of food service operations that complement the hospital's mission to provide exceptional healthcare.

The Food Service Director position is a salaried management role with compensation ranging from $80,000 to $90,000 annually. This pivotal role is responsible for developing and executing innovative dining solutions that meet the diverse needs and tastes of hospital customers. The Food Service Director oversees and manages all dining operations within the hospital, particularly where customers order prepared foods from a menu. This position requires a strong leadership presence, excellent client relationship skills, and a deep understanding of financial performance management within food service environments.

Key responsibilities include leading and mentoring teams to maximize their contributions through recruitment, training, coaching, and performance management. The Food Service Director ensures that food services operate safely and in compliance with all health and sanitation regulations. Financial stewardship is critical in this role, with responsibilities centered on budget management, cost control for food, beverage, and labor, and maintaining profit and loss statements. Operational excellence is promoted through the implementation of Aramark's operational frameworks and food and labor initiatives. The director also handles compliance matters to maintain a safe and healthy environment for clients, customers, and employees.

Additionally, the Food Service Director is charged with establishing systems and procedures for food ordering, receiving, storage, preparation, and serving, while also contributing to menu planning and development. Coordination and supervision of unit personnel regarding quality control, merchandising, labor management, and training are core to the role. The position involves interacting closely with client management and maintaining effective client and customer relations to support sales growth and client retention. The director also manages the front-of-the-house dining operations including cafeterias and residential dining facilities and ensures the alignment of food service plans with the client’s mission and sustainable practices.

Aramark’s employee benefits include comprehensive health coverage (medical, dental, vision), work/life resources, retirement savings plans like 401(k), paid parental leave, and disability coverage among others. The company emphasizes equal employment opportunity and values diversity and inclusion in the workplace. Individuals interested in this position can expect a supportive environment that encourages professional development and delivers outstanding food service experiences in a healthcare setting.