Food Service Director

Aramark is a global leader in food services and facilities management, proudly serving millions of customers each day across 15 countries. Rooted in service and united by its purpose, Aramark is committed to doing great things for their employees, partners, communities, and the planet. The company's mission emphasizes inclusivity and equal employment opportunity without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law. Aramark offers a dynamic, rewarding work environment where careers are developed to nurture talents, fuel passions, and empower professional growth. Its aim is to create a sense of belonging and provide employees with opportunities to reach their highest potential in an engaging and supportive atmosphere.

The Food Service Director role at Aramark is a key management position responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role involves developing and executing innovative dining solutions that align with customer preferences and operational goals. The Food Service Director leads, mentors, and develops teams to maximize their contributions, ensuring that food service operations connect appropriately to the company’s Executional Framework. The position entails recruiting, training, coaching, and managing employee performance while maintaining high standards for safety and sanitation in all aspects of operation.

Additionally, the Food Service Director oversees financial performance by building revenue streams, managing budgets including food, beverage, and labor cost controls, and maintaining profit and loss statements. The role also requires implementing Aramark’s operational processes, ensuring full compliance with Operational Excellence principles, and driving productivity through efficient operations. The director manages resources to ensure quality while adhering to budgetary guidelines and leads initiatives related to production, distribution, and food service.

A critical element of this job is maintaining strong client relationships by identifying client needs, managing expectations effectively, and maintaining excellent rapport at all organizational levels. The Food Service Director is also involved in sales processes, contract negotiations, and developing new service offerings to support sales growth and client retention. The position requires the establishment and maintenance of systems for food ordering, receiving, storage, preparation, service, and menu planning, always upholding safety and sanitation standards.

Further responsibilities include managing front-of-house operations, developing food service plans aligned with the client’s mission and vision, and incorporating sustainable practices. This role demands flexibility as job duties may evolve to meet company commitments. The ideal candidate will have a background in food service management, strong communication skills, and the ability to work collaboratively across departments to create a consistent and superior food service experience. Physical requirements include occasional lifting of up to 50 pounds and the ability to stand for extended periods.

In summary, the Food Service Director at Aramark plays a pivotal role in managing dining services that foster customer satisfaction, financial success, and operational excellence while supporting team development and client relationships within a globally respected and mission-driven organization.