Food Service Director

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $80,000.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

retirement savings plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

Aramark is a global leader in providing food services, facilities management, and uniforms to millions of guests every day across 15 countries. Known for its commitment to quality and service excellence, Aramark operates in diverse settings including healthcare, education, sports and entertainment, business dining, and more. The company is rooted in service and united by its purpose to make a positive impact on clients, communities, and employees alike. With an emphasis on equal employment opportunity, employee development, and sustainability, Aramark fosters an inclusive and dynamic work environment where individuals can grow professionally while contributing meaningfully to organizational goals and societal well-being.

The Food Service Director position at Aramark is a pivotal management role responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role involves the development and execution of dining solutions tailored to meet diverse customer needs and preferences. As a leader, the Food Service Director guides teams to maximize their contributions through recruiting, training, coaching, and mentoring, ensuring alignment with the company’s Executional Framework and operational excellence standards. The role also encompasses maintaining food safety and sanitation standards, managing financial performance including budgeting and cost control, and nurturing client relationships through effective communication and service quality.

In addition to operational management, the Food Service Director is responsible for implementing food service plans that align with the client’s mission and vision, incorporating sustainable practices wherever possible. The director oversees production, distribution, and food service operations, ensuring efficiency, quality, and compliance with Aramark’s policies and industry regulations. This includes maintaining accurate records for audits and striving for continuous improvement in service delivery. The position requires strong leadership skills to foster a motivated and engaged team environment while meeting financial and operational targets.

Compensation for this role ranges from $70,000 to $80,000 annually, reflecting the level of responsibility and expertise required. Aramark offers a comprehensive benefits package to eligible employees, including medical, dental, vision coverage, retirement savings plans such as 401(k), paid time off including parental leave and disability coverage, and various work-life resources. These benefits support employees’ health, financial security, and overall well-being.

Overall, the Food Service Director at Aramark is instrumental in driving dining operations that deliver exceptional experiences to customers while supporting the company’s mission of service and sustainability. This role invites professionals passionate about food service management, client satisfaction, and team leadership to contribute to a globally recognized organization dedicated to excellence and community impact.

Job Requirements

requires at least 4 years of experience
requires at least 1-3 years of experience in a management role
requires previous experience in food service
requires a bachelor's degree or equivalent experience
strong communication skills
ability to develop and maintain effective client and customer rapport
ability to demonstrate excellent customer service
ability to maintain effective relationships with other departments
requires occasional lifting, carrying, pushing, and pulling up to 50 lb
must be able to stand for extended periods of time

Job Qualifications

requires at least 4 years of experience
requires at least 1-3 years of experience in a management role
requires previous experience in food service
requires a bachelor's degree or equivalent experience
strong communication skills
ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
ability to demonstrate excellent customer service using Aramark's standard model
ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
requires occasional lifting, carrying, pushing, and pulling up to 50 lb
must be able to stand for extended periods of time

Job Duties

lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
ensure food services appropriately connect to the executional framework
coach employees by creating a shared understanding about what needs to be achieved and how to execute
reward and recognize employees
ensure safety and sanitation standards in all operations
identify client needs and effectively communicate operational progress
adopt Aramark process and systems
build revenue and manage budget, including cost controls regarding food, beverage and labor
ensure the completion and maintenance of P&L statements
achieve food and labor targets
manage resources to ensure quality and cost control within budgetary guidelines
implement and maintain Aramark agenda for both labor and food initiatives
create value through efficient operations, appropriate cost controls and profit management
full compliance with operational excellence fundamentals, including food and labor
direct and oversee operations related to production, distribution and food service
maintain a safe and healthy environment for clients, customers and employees
comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
develop operational component forecasts and can explain variances
responsible for components accounting functions
ensures that requirements for appropriate sanitation and safety levels in respective areas are met
coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
recruits, hires, develops and retains front line team
conducts period inventory
maintains records to comply with Aramark, government and accrediting agency standards
interacts with client management and maintains effective client and customer relations at all levels with client organization
may participate in sales process and negotiation of contracts
looks for opportunities to implement new products and services which support sales growth and client retention
manage the front of the house of the dining operation (cafeteria/residential dining facility)
develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices