Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
work/life resources
401(k) retirement plan
Paid parental leave
Disability Coverage
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Rooted in service and committed to making a positive impact, Aramark focuses on creating environments where customers, employees, partners, and communities thrive. The company’s mission centers on doing great things for each other and the planet by fostering diversity, equity, and inclusion while supporting employees’ professional growth and development. With a presence in various industries, including education, healthcare, business dining, and sports and entertainment venues, Aramark delivers innovative solutions designed to meet diverse customer needs and preferences.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing dining operations, ensuring that customers receive high-quality prepared foods that meet their tastes and dietary preferences. This role demands developing and executing effective dining solutions aligned with customer and client needs, managing financial performance by controlling costs and maximizing revenue, and leading a frontline team to deliver exceptional service. The position comes with a competitive salary range of $70,000 to $85,000, reflecting the importance and scope of responsibilities involved.
In this capacity, the Food Service Director will lead, mentor, and develop teams to optimize their contributions through recruiting, training, coaching, and recognizing employee performance. This leadership extends to ensuring safety and sanitation standards are met consistently across all food service operations. The director works closely with clients to understand their needs while maintaining clear and effective communication to report operational progress. Financial oversight includes managing budgets, P&L statements, and achieving food and labor targets, ensuring efficient and profitable operations.
Additionally, the role involves implementing Aramark’s operational frameworks and processes, focusing on cost controls related to food, beverage, and labor. The director ensures compliance with all company policies and legal regulations, including health and safety standards. Directing and overseeing production, distribution, and food service operations to maintain quality and efficiency is a critical responsibility.
Specific duties include establishing systems for ordering, receiving, storing, preparing, and serving food products, menu planning and development, conducting inventory management, and maintaining compliance with Aramark and governmental standards. Recruiting, hiring, and retaining a strong frontline team are essential aspects of the role, along with interacting effectively with client management to support client satisfaction and retention. The position also offers opportunities to participate in sales processes and contract negotiations, as well as proposing innovative products and services to drive sales growth.
The Food Service Director will manage the front of the house operations in dining facilities such as cafeterias or residential dining areas, ensuring that food service plans align with the client's mission, including sustainable and environmentally responsible practices. Aramark emphasizes continuous skill development and adaptability to meet business needs and effect positive outcomes for employees and customers alike. This role offers a dynamic and rewarding career opportunity for professionals passionate about food service management, leadership, and operational excellence.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing dining operations, ensuring that customers receive high-quality prepared foods that meet their tastes and dietary preferences. This role demands developing and executing effective dining solutions aligned with customer and client needs, managing financial performance by controlling costs and maximizing revenue, and leading a frontline team to deliver exceptional service. The position comes with a competitive salary range of $70,000 to $85,000, reflecting the importance and scope of responsibilities involved.
In this capacity, the Food Service Director will lead, mentor, and develop teams to optimize their contributions through recruiting, training, coaching, and recognizing employee performance. This leadership extends to ensuring safety and sanitation standards are met consistently across all food service operations. The director works closely with clients to understand their needs while maintaining clear and effective communication to report operational progress. Financial oversight includes managing budgets, P&L statements, and achieving food and labor targets, ensuring efficient and profitable operations.
Additionally, the role involves implementing Aramark’s operational frameworks and processes, focusing on cost controls related to food, beverage, and labor. The director ensures compliance with all company policies and legal regulations, including health and safety standards. Directing and overseeing production, distribution, and food service operations to maintain quality and efficiency is a critical responsibility.
Specific duties include establishing systems for ordering, receiving, storing, preparing, and serving food products, menu planning and development, conducting inventory management, and maintaining compliance with Aramark and governmental standards. Recruiting, hiring, and retaining a strong frontline team are essential aspects of the role, along with interacting effectively with client management to support client satisfaction and retention. The position also offers opportunities to participate in sales processes and contract negotiations, as well as proposing innovative products and services to drive sales growth.
The Food Service Director will manage the front of the house operations in dining facilities such as cafeterias or residential dining areas, ensuring that food service plans align with the client's mission, including sustainable and environmentally responsible practices. Aramark emphasizes continuous skill development and adaptability to meet business needs and effect positive outcomes for employees and customers alike. This role offers a dynamic and rewarding career opportunity for professionals passionate about food service management, leadership, and operational excellence.
Job Requirements
- At least a bachelor's degree or equivalent experience
- Minimum of 4 years experience, including 1-3 years in a management role
- Prior experience in food service
- Strong communication and interpersonal skills
- Ability to build and maintain effective client and customer relationships
- Capacity to deliver excellent customer service following company standards
- Physical ability to lift, carry, push, and pull up to 50 pounds occasionally
- Ability to stand for extended periods
- Commitment to maintaining high sanitation and safety standards
Job Qualifications
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals, including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
- Develop operational component forecasts and can explain variances
- Responsible for components accounting functions
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruits, hires, develops and retains front line team
- Conducts period inventory
- Maintains records to comply with ARAMARK, government and accrediting agency standards
- Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
- May participate in sales process and negotiation of contracts
- Looks for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
- Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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