Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of customers daily across 15 countries. As an industry leader, Aramark operates under the guiding principle of delivering exceptional experiences to every client and customer. The company's Workplace Experience Group, which includes The Portfolio Group, is dedicated to creating seamless and customized workplace services that enhance employee and customer satisfaction. This group covers a variety of services ranging from breakroom essentials to boardroom dining, ensuring convenience, consistency, and excellence across all client portfolios.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing all aspects of dining operations tailored to meet diverse customer preferences. This includes developing and executing strategies for dining solutions that align with client needs and tastes. The position demands strong leadership and operational oversight to maintain high standards of quality, safety, and client satisfaction.
As the Food Service Director, you will lead and inspire a dedicated team by recruiting, training, coaching, and managing performance to maximize employee contributions. This role requires active engagement with employees through recognition programs and consistent communication to cultivate a motivated workforce. Ensuring adherence to stringent safety and sanitation regulations is a top priority, safeguarding both employee well-being and customer health.
Financial management is another core aspect of this position, involving budget administration, cost control measures for food, beverage, and labor, and the maintenance of Profit and Loss (P&L) statements. The Food Service Director plays an essential part in achieving financial targets by implementing Aramark’s systems and processes designed to optimize efficiency and profitability.
Operational excellence is a major focus, with responsibilities spanning production oversight, distribution management, and the direct supervision of food service functions. The role requires the implementation of both labor and food initiatives in line with Aramark's strategic agenda. Compliance with company policies, as well as relevant health, safety, and labor laws, is imperative to sustaining a safe and effective work environment.
The Food Service Director also serves as a key liaison between the client and the food services team, ensuring that operational progress and client needs are communicated effectively. This role may include participation in contract negotiations and sales processes to support business growth and client retention. Furthermore, identifying opportunities to introduce innovative products and services aligned with client objectives is encouraged.
In managing the front-of-house dining operations such as cafeterias or residential dining facilities, the director will develop and implement food service plans that support the client’s mission and promote sustainable practices. Aramark values continuous development, encouraging employees to enhance their skills and adapt flexibly to meet evolving job demands, fostering a culture of growth and positive impact.
Overall, the Food Service Director at Aramark is a dynamic leadership role that offers a career path with opportunities for professional growth, contribution to customer satisfaction, and the achievement of operational and financial excellence within a world-renowned company dedicated to service, community, and sustainability.
The Food Service Director role at Aramark is a pivotal management position responsible for overseeing all aspects of dining operations tailored to meet diverse customer preferences. This includes developing and executing strategies for dining solutions that align with client needs and tastes. The position demands strong leadership and operational oversight to maintain high standards of quality, safety, and client satisfaction.
As the Food Service Director, you will lead and inspire a dedicated team by recruiting, training, coaching, and managing performance to maximize employee contributions. This role requires active engagement with employees through recognition programs and consistent communication to cultivate a motivated workforce. Ensuring adherence to stringent safety and sanitation regulations is a top priority, safeguarding both employee well-being and customer health.
Financial management is another core aspect of this position, involving budget administration, cost control measures for food, beverage, and labor, and the maintenance of Profit and Loss (P&L) statements. The Food Service Director plays an essential part in achieving financial targets by implementing Aramark’s systems and processes designed to optimize efficiency and profitability.
Operational excellence is a major focus, with responsibilities spanning production oversight, distribution management, and the direct supervision of food service functions. The role requires the implementation of both labor and food initiatives in line with Aramark's strategic agenda. Compliance with company policies, as well as relevant health, safety, and labor laws, is imperative to sustaining a safe and effective work environment.
The Food Service Director also serves as a key liaison between the client and the food services team, ensuring that operational progress and client needs are communicated effectively. This role may include participation in contract negotiations and sales processes to support business growth and client retention. Furthermore, identifying opportunities to introduce innovative products and services aligned with client objectives is encouraged.
In managing the front-of-house dining operations such as cafeterias or residential dining facilities, the director will develop and implement food service plans that support the client’s mission and promote sustainable practices. Aramark values continuous development, encouraging employees to enhance their skills and adapt flexibly to meet evolving job demands, fostering a culture of growth and positive impact.
Overall, the Food Service Director at Aramark is a dynamic leadership role that offers a career path with opportunities for professional growth, contribution to customer satisfaction, and the achievement of operational and financial excellence within a world-renowned company dedicated to service, community, and sustainability.
Job Requirements
- requires at least 4 years of experience
- requires at least 1-3 years of experience in a management role
- requires previous experience in food service
- requires a bachelor's degree or equivalent experience
- strong communication skills
- ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- ability to demonstrate excellent customer service using Aramark's standard model
- ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- requires occasional lifting carrying pushing and pulling up to 50 lb
- must be able to stand for extended periods of time
Job Qualifications
- requires at least 4 years of experience
- requires at least 1-3 years of experience in a management role
- requires previous experience in food service
- requires a bachelor's degree or equivalent experience
- strong communication skills
- ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- ability to demonstrate excellent customer service using Aramark's standard model
- ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- requires occasional lifting carrying pushing and pulling up to 50 lb
- must be able to stand for extended periods of time
Job Duties
- lead mentor engage and develop teams to maximize their contributions including recruiting assessing training coaching and managing performance
- ensure food services appropriately connects to the Executional Framework
- coach employees by creating a shared understanding about what needs to be achieved and how to execute
- reward and recognize employees
- ensure safety and sanitation standards in all operations
- identify client needs and effectively communicate operational progress
- adopt Aramark process and systems
- build revenue and manage budget including cost controls regarding food beverage and labor
- ensure the completion and maintenance of P&L statements
- achieve food and labor targets
- manage resources to ensure quality and cost control within budgetary guidelines
- implement and maintain Aramark agenda for both labor and food initiatives
- create value through efficient operations appropriate cost controls and profit management
- full compliance with Operational Excellence fundamentals including food and labor
- direct and oversee operations related to production distribution and food service
- maintain a safe and healthy environment for clients customers and employees
- comply with all applicable policies rules and regulations including but not limited to those relating to safety health wage and hour
- establish and maintain systems and procedures for the ordering receiving storing preparing and serving of food related products as well as menu planning and development
- develops operational component forecasts and can explain variances
- responsible for components accounting functions
- ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- coordinates and supervises unit personnel regarding production merchandising quality and cost control labor management and employee training
- recruits hires develops and retains front line team
- conducts period inventory
- maintains records to comply with ARAMARK government and accrediting agency standards
- interacts with Client Management and maintains effective client and customer relations at all levels with client organization
- may participate in sales process and negotiation of contracts
- looks for opportunities to implement new products and services which support sales growth and client retention
- manage the front of the house of the dining operation cafeteria residential dining facility
- develop and implement food service plans aligned with the client's mission and vision to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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