Food Service Director

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company is rooted in service and united by a purpose to do great things for employees, partners, communities, and the planet. Aramark’s mission emphasizes equal employment opportunity and a commitment to diversity and inclusion, making it a welcoming and dynamic workplace for all individuals regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. This global reach and dedication to service create a unique culture focused on professional growth, passion, and talent development. Those seeking a rewarding career at Aramark can expect opportunities for advancement and a supportive work environment that values each team member’s contributions and fosters growth through continuous learning and meaningful challenges.

The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and executing dining solutions that satisfy customer needs and tastes. This role plays an integral part in managing food service operations where customers order prepared foods from a menu, such as in cafeterias or residential dining facilities. The Food Service Director leads and mentors teams, ensuring they are engaged and performing at their best, while maintaining high standards in food safety, sanitation, and client relations. Responsibilities include recruiting, training, coaching, and managing performance to maximize employee contributions.

In addition to people management, this role is highly focused on financial and operational excellence. The Food Service Director is responsible for adopting Aramark’s processes and systems to build revenue, manage budgets, and control costs related to food, beverage, and labor. They must ensure accurate preparation and maintenance of profit and loss statements, achieve food and labor targets, and create value through efficient operations aligned with company policies and guidelines. This includes implementing sustainable food service plans that reflect the client's mission and vision.

The position requires a proactive leader who can develop client relationships by identifying client needs and communicating operational progress effectively. The director will also coordinate and supervise unit personnel, manage inventory, maintain compliance with government and accrediting agency standards, and seek opportunities to innovate with new products and services to support sales growth and client retention. Additionally, the Food Service Director may participate in the sales process and contract negotiations.

Beyond operations, the Food Service Director ensures compliance with all safety, health, wage, and hour regulations, maintaining a safe and healthy environment for clients, customers, and employees. They are instrumental in driving operational excellence by adhering to company standards in labor and food management while fostering a culture of recognition and reward for employee efforts.

Joining Aramark as a Food Service Director offers the chance to be part of a global company with a strong ethical foundation and a commitment to sustainability and community. Employees are encouraged to develop new skills and accept evolving responsibilities that contribute to personal development and positive impacts on the workforce and customers alike. This role demands dedication, leadership, and a passion for delivering exceptional dining experiences while managing all facets of food service operations efficiently and effectively.