Food Service Director

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. With a deep-rooted commitment to service and a unified purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company is dedicated to providing equal employment opportunities and fostering an inclusive work environment free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by law. At Aramark, careers are designed to develop talents, fuel passions, and empower professional growth, whether you seek new challenges, a sense of belonging, or simply a great place to work.

The Food Service Director role at Aramark is a key management position responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role involves developing and executing dining solutions tailored to meet customer needs and preferences. The Food Service Director leads and mentors teams to maximize their contributions by recruiting, training, coaching, and managing performance, ensuring that food service delivery aligns with the company’s executional framework. The role also emphasizes the importance of safety and sanitation standards to guarantee a healthy dining environment.

This position demands strong leadership skills to engage employees through effective coaching, recognition, and performance management. The successful candidate will work closely with clients to understand their needs and communicate operational progress effectively, fostering strong client relationships. Financial acumen is essential as the Food Service Director is tasked with managing budgets through cost controls on food, beverage, and labor, maintaining profit and loss statements, and achieving targeted food and labor goals. They are expected to utilize Aramark’s processes and systems to maximize operational efficiency and control.

Additionally, the Food Service Director implements strategies to enhance productivity and operational excellence, including managing production, distribution, and food service operations. Ensuring compliance with all relevant health, safety, wage, and hour regulations is another critical aspect of the role. The Food Service Director develops and maintains systems for ordering, receiving, storing, preparing, and serving food products while also overseeing menu planning and development.

The role further involves coordinating unit personnel for production, merchandising, quality assurance, cost control, labor management, and employee development. Recruiting, hiring, and retaining frontline team members is also a vital responsibility. The Food Service Director conducts regular inventory assessments and maintains meticulous records to comply with Aramark and government standards. Maintaining effective client and customer relations across all levels is a priority, and participation in sales processes and contract negotiations may also be part of the role.

Sustainability practices are incorporated into food service plans to align with client missions and visions. The position demands physical stamina, including the ability to lift up to 50 pounds occasionally and stand for extended periods. Overall, the Food Service Director is essential to delivering a unified and exceptional dining experience through strategic leadership, operational expertise, and a commitment to customer satisfaction at Aramark.