Food Service Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $112,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
work/life resources
401(k) retirement plan
Paid parental leave
Disability Coverage

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in a strong culture of service and united by a clear purpose, Aramark is committed to making a positive impact for its partners, communities, employees, and the planet. The company embraces diversity and inclusion, ensuring equal employment opportunities and a welcoming work environment for all. With its comprehensive benefits and focus on employee development, Aramark offers a dynamic workplace where individuals can grow professionally, pursue new challenges, and contribute meaningfully to the organization’s success.

The Food Service Director position at Aramark is a pivotal management role responsible for shaping and executing dining solutions that meet diverse customer needs and preferences. This role involves overseeing and managing the day-to-day operations of dining facilities, including cafeterias and residential dining halls, where customers order prepared foods from a menu. As a Food Service Director, you will lead teams, develop operational strategies, and ensure excellence in customer service, food quality, and safety standards.

The salary rate for this position ranges from $75,000 to $112,000 annually, reflecting Aramark’s commitment to fair and competitive compensation. Employment with Aramark comes with comprehensive benefits programs, which include medical, dental, and vision coverage, alongside work/life resources, retirement savings plans such as 401(k), paid parental leave, and disability coverage. These benefits vary by location and eligibility but support a healthy work-life balance and long-term security.

As a Food Service Director, you will engage in leadership activities such as mentoring and developing your team to maximize their potential, recruiting and training staff, managing performance, and fostering a positive workplace culture. Your role will involve close collaboration with client management to understand and address client needs effectively, ensure seamless communication, and sustain client satisfaction.

Financial stewardship is a key component of this position. You will adopt Aramark’s proven processes and systems to build revenue, manage budgets, and control costs related to food, beverage, and labor. Maintaining P&L statements and achieving financial targets are essential duties that impact the facility’s overall success.

Operational productivity and compliance are critical in this role. You will implement efficient food and labor initiatives aligned with Aramark’s operational excellence fundamentals, oversee production, distribution, and food service activities, and ensure compliance with health, safety, wage, and labor regulations. Maintaining a safe, healthy, and sanitized environment for customers, clients, and employees is a paramount responsibility.

In addition, you will be involved in innovative menu planning and development, inventory control, and maintaining records that align with company and regulatory standards. Your ability to foster business growth by identifying opportunities for new products and services will support sales growth and client retention. The Food Service Director also manages front-of-house dining operations, integrating sustainable practices consistent with client values.

This role requires flexibility and a commitment to Aramark’s mission of delivering exceptional service while continuously developing skills and adapting to evolving job duties. Aramark values employees who are motivated to contribute to team success and who uphold the company’s standards of excellence in every aspect of food service management.

Job Requirements

  • At least 4 years of experience in the food service industry
  • 1-3 years of management experience
  • Bachelor’s degree or equivalent experience
  • Strong communication and interpersonal skills
  • Ability to manage budgets and financial documents
  • Knowledge of safety and sanitation regulations
  • Physical ability to lift up to 50 lb
  • Capacity to stand for long periods
  • Proven ability to lead and develop teams
  • Experience with client relationship management

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develops operational component forecasts and can explain variances
  • Responsible for components accounting functions
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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