Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. Established as a company deeply rooted in service, Aramark emphasizes creating enriching experiences for its customers while fostering a work environment that supports its employees' growth and values diversity and inclusion in the workplace. The company's mission focuses on doing great things for its employees, partners, communities, and the planet, making it a reputable and socially responsible employer in the food service and hospitality industry. At Aramark, employees are empowered to grow professionally and contribute meaningfully to the company's success, ensuring a fulfilling and dynamic career experience. The organization offers equal employment opportunity without discrimination, supporting a diverse workforce united by common goals and values.
The Food Service Director role at Aramark is a pivotal management position central to developing and executing dining solutions that meet customer needs and preferences. This role involves overseeing and managing all dining operations where customers order prepared foods from a menu, with a strong emphasis on maintaining high standards of quality, safety, and customer satisfaction. The Food Service Director leads teams by recruiting, assessing, training, coaching, and managing performance to maximize employee contributions and ensure that food service operations align with the company’s Executional Framework. Responsibilities also include maintaining safety and sanitation standards across all operations, managing financial performance through budget adherence and cost controls, and ensuring compliance with all relevant policies, including safety and health regulations.
Additionally, the Food Service Director is deeply involved in client relationship management, working effectively to identify client needs, communicate operational progress, and support sales growth through the implementation of new products and services. This role requires strong leadership skills to mentor and motivate teams, ensure operational excellence in food production and service, and maintain a safe and healthy environment for employees and customers alike. The position demands proficiency in managing resources efficiently, including labor and food costs, aligning operations with budgetary guidelines, and achieving key performance targets. Furthermore, the Food Service Director supports sustainable practices aligned with the client’s mission and vision, adding value not only to the dining operations but also contributing to broader organizational goals.
By joining Aramark as a Food Service Director, candidates will be part of a progressive company committed to workplace equality, professional development, and operational excellence. This role offers an opportunity to impact the dining experience significantly while contributing to Aramark’s broader mission of service and community support. With the company’s commitment to employee growth and a dynamic work culture, the Food Service Director position is ideal for motivated and experienced individuals passionate about food service management and leadership.
The Food Service Director role at Aramark is a pivotal management position central to developing and executing dining solutions that meet customer needs and preferences. This role involves overseeing and managing all dining operations where customers order prepared foods from a menu, with a strong emphasis on maintaining high standards of quality, safety, and customer satisfaction. The Food Service Director leads teams by recruiting, assessing, training, coaching, and managing performance to maximize employee contributions and ensure that food service operations align with the company’s Executional Framework. Responsibilities also include maintaining safety and sanitation standards across all operations, managing financial performance through budget adherence and cost controls, and ensuring compliance with all relevant policies, including safety and health regulations.
Additionally, the Food Service Director is deeply involved in client relationship management, working effectively to identify client needs, communicate operational progress, and support sales growth through the implementation of new products and services. This role requires strong leadership skills to mentor and motivate teams, ensure operational excellence in food production and service, and maintain a safe and healthy environment for employees and customers alike. The position demands proficiency in managing resources efficiently, including labor and food costs, aligning operations with budgetary guidelines, and achieving key performance targets. Furthermore, the Food Service Director supports sustainable practices aligned with the client’s mission and vision, adding value not only to the dining operations but also contributing to broader organizational goals.
By joining Aramark as a Food Service Director, candidates will be part of a progressive company committed to workplace equality, professional development, and operational excellence. This role offers an opportunity to impact the dining experience significantly while contributing to Aramark’s broader mission of service and community support. With the company’s commitment to employee growth and a dynamic work culture, the Food Service Director position is ideal for motivated and experienced individuals passionate about food service management and leadership.
Job Requirements
- At least 4 years of experience
- 1-3 years of management experience
- Previous food service experience
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain client and customer rapport
- Ability to demonstrate excellent customer service
- Ability to maintain effective working relationships
- Ability to occasionally lift 50 lb
- Ability to stand for extended periods
Job Qualifications
- At least 4 years of experience
- 1-3 years of management experience
- Previous food service experience
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain effective working relationships with other departments
- Ability to occasionally lift carry push and pull up to 50 lb
- Ability to stand for extended periods
Job Duties
- Lead mentor engage and develop teams recruit assess train coach and manage performance
- Ensure food services connect to the Executional Framework
- Coach employees to create shared understanding about goals and execution
- Reward and recognize employees
- Ensure safety and sanitation standards
- Identify client needs and communicate operational progress
- Adopt Aramark processes and systems
- Build revenue and manage budget including food beverage and labor cost controls
- Complete and maintain P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budget
- Implement and maintain labor and food initiatives
- Ensure compliance with Operational Excellence fundamentals
- Direct operations related to production distribution and food service
- Maintain safe and healthy environment
- Comply with applicable policies rules and regulations
- Establish systems for ordering receiving storing preparing and serving food
- Develop operational forecasts and explain variances
- Coordinate and supervise personnel on production merchandising quality cost control labor management and training
- Recruit hire develop and retain front line team
- Conduct period inventory
- Maintain records for compliance with Aramark government and accrediting agencies
- Interact with client management and maintain client relations
- Participate in sales process and contract negotiation
- Implement new products and services to support sales growth
- Manage front of house dining operations
- Develop and implement food service plans aligned with client mission and vision
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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