Food Service Director

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $78,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food and facilities management, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. With a commitment to fostering equality and inclusivity, Aramark offers equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or any other legally protected characteristics. The company's mission emphasizes doing great things for each other and for its vast network of clients and customers. Aramark is dedicated to helping employees grow professionally and personally, providing a supportive environment where talents can develop and passions can be pursued. This makes Aramark not just a workplace, but a place where employees can find challenges, a sense of community, and opportunities for growth and advancement.

The Food Service Director position at Aramark is a dynamic management role focused on developing and executing effective dining solutions that satisfy customer needs and preferences. This leadership position oversees dining operations where customers order prepared foods from a menu, ensuring a seamless and high-quality food service experience. The Food Service Director is responsible for leading, mentoring, and engaging a team to maximize their contributions through recruitment, training, coaching, and performance management. The role involves strong client relationship management, ensuring operational progress is communicated effectively and client needs are met comprehensively.

From a financial perspective, the Food Service Director adopts Aramark's processes and systems to build revenue, manage budgets, and control costs related to food, beverage, and labor. They are responsible for maintaining and completing profit and loss statements and achieving food and labor targets. Operational excellence is a key focus, including directing production, distribution, and food service activities to create value through efficient practices and cost control. Safety and sanitation standards are rigorously enforced to ensure a healthy environment for clients, customers, and employees alike.

This position offers a competitive salary range of $78,000 to $80,000 and includes comprehensive benefits such as medical, dental, vision, retirement savings plans like 401(k), paid time off including parental leave and disability coverage, along with various work/life resources. The job entails managing front-of-the-house dining operations, developing and implementing food service plans aligned with client missions, and pursuing sustainable practices. Aramark encourages a flexible and evolving work environment whereby duties may change or new ones may be assigned to meet organizational commitments and deliver exceptional guest experiences.

Overall, the Food Service Director role at Aramark is ideal for experienced professionals passionate about food service management, leadership, and client satisfaction. This career opportunity offers a chance to contribute to a respected global company committed to employee development and excellence in service delivery.

Job Requirements

  • At least 4 years of experience
  • At least 1-3 years experience in a management role
  • Previous experience in food service
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain effective working relationships with other departments
  • Ability to lift, carry, push and pull up to 50 lb
  • Ability to stand for extended periods

Job Qualifications

  • At least 4 years of experience in food service
  • At least 1-3 years experience in a management role
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service using Aramark’s model
  • Ability to maintain an effective working relationship with other departments
  • Ability to stand for extended periods
  • Ability to lift, carry, push and pull up to 50 lb

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food products as well as menu planning and development
  • Develop operational component forecasts and explain variances
  • Ensure sanitation and safety levels are met
  • Coordinate and supervise unit personnel regarding production, merchandising, quality, cost control, labor management and employee training
  • Recruit, hire, develop and retain front line team
  • Conduct period inventory
  • Maintain records to comply with Aramark, government and accrediting agency standards
  • Interact with Client Management and maintain effective client and customer relations
  • May participate in sales process and contract negotiations
  • Look for opportunities to implement new products and services supporting sales growth and client retention
  • Manage front of the house dining operations
  • Develop and implement food service plans aligned with client mission and vision including sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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