Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
Aramark is a global leader in food services and facilities management, dedicated to delivering exceptional experiences to millions of customers every day across 15 countries. The company operates under the guiding principle of service rooted in purpose, aiming to foster growth not only for its clients but also for its employees, communities, and the planet. Aramark believes in providing equal employment opportunities to all individuals and values diversity and inclusion within its workforce. Known for creating a vibrant work environment, Aramark encourages professional development, supports employee passions, and offers a sense of belonging, empowering individuals to reach their full potential.
Within Aramark, The Portfolio Group under the Workplace Experience Group umbrella plays a critical role by providing tailored dining and facility services that enhance the workplace environment. The team focuses on creating seamless and innovative solutions that cater to a wide range of business portfolios, ensuring convenience, consistency, and excellence in every interaction. Their commitment is to build lasting partnerships that offer infinite solutions tailored to client needs.
The Food Service Director position at Aramark offers a dynamic management role responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role is central to developing and implementing effective dining solutions, ensuring that client needs and tastes are met with precision and care. The Food Service Director leads a team by mentoring, coaching, and engaging employees to maximize their contributions. This position involves strategic leadership duties such as recruiting, training, and rewarding team members, while maintaining strict safety and sanitation standards across all food service operations.
Financial oversight and operational excellence are vital components of this role. The Food Service Director manages budgets, controls costs related to food, beverage, and labor, and ensures the accuracy and maintenance of profit and loss statements. They adopt company processes and systems to optimize resources and achieve targeted financial goals. Additionally, the director drives productivity by implementing efficient operations, maintaining compliance with company standards, and continuously looking for innovative ways to enhance the customer experience.
The role also involves developing strong client relationships by understanding their unique needs and communicating operational progress transparently. The director oversees food production, distribution, merchandising, quality control, and employee training. They are tasked with establishing robust systems for ordering, receiving, storing, and serving food while ensuring menus are planned and developed to delight customers. Further responsibilities include managing inventory, maintaining regulatory compliance, engaging in client negotiations, and exploring new products and services to support business growth and client retention.
This full-time leadership position demands a commitment to excellence and a passion for delivering outstanding food service experiences. Aramark emphasizes sustainable practices aligned with client missions, ensuring that operations reflect environmental responsibility. The Food Service Director also manages the front-of-house functions in dining operations, such as cafeterias and residential dining facilities, providing a comprehensive approach to food service management.
Working at Aramark means being part of an organization that values continuous learning and adaptability. Employees are encouraged to grow their skills and step up to new challenges, knowing that their contributions make a meaningful difference. If you are a seasoned professional with a background in food service management and a drive for excellence, this role offers a rewarding opportunity to lead with impact within a respected global company.
Within Aramark, The Portfolio Group under the Workplace Experience Group umbrella plays a critical role by providing tailored dining and facility services that enhance the workplace environment. The team focuses on creating seamless and innovative solutions that cater to a wide range of business portfolios, ensuring convenience, consistency, and excellence in every interaction. Their commitment is to build lasting partnerships that offer infinite solutions tailored to client needs.
The Food Service Director position at Aramark offers a dynamic management role responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role is central to developing and implementing effective dining solutions, ensuring that client needs and tastes are met with precision and care. The Food Service Director leads a team by mentoring, coaching, and engaging employees to maximize their contributions. This position involves strategic leadership duties such as recruiting, training, and rewarding team members, while maintaining strict safety and sanitation standards across all food service operations.
Financial oversight and operational excellence are vital components of this role. The Food Service Director manages budgets, controls costs related to food, beverage, and labor, and ensures the accuracy and maintenance of profit and loss statements. They adopt company processes and systems to optimize resources and achieve targeted financial goals. Additionally, the director drives productivity by implementing efficient operations, maintaining compliance with company standards, and continuously looking for innovative ways to enhance the customer experience.
The role also involves developing strong client relationships by understanding their unique needs and communicating operational progress transparently. The director oversees food production, distribution, merchandising, quality control, and employee training. They are tasked with establishing robust systems for ordering, receiving, storing, and serving food while ensuring menus are planned and developed to delight customers. Further responsibilities include managing inventory, maintaining regulatory compliance, engaging in client negotiations, and exploring new products and services to support business growth and client retention.
This full-time leadership position demands a commitment to excellence and a passion for delivering outstanding food service experiences. Aramark emphasizes sustainable practices aligned with client missions, ensuring that operations reflect environmental responsibility. The Food Service Director also manages the front-of-house functions in dining operations, such as cafeterias and residential dining facilities, providing a comprehensive approach to food service management.
Working at Aramark means being part of an organization that values continuous learning and adaptability. Employees are encouraged to grow their skills and step up to new challenges, knowing that their contributions make a meaningful difference. If you are a seasoned professional with a background in food service management and a drive for excellence, this role offers a rewarding opportunity to lead with impact within a respected global company.
Job Requirements
- Bachelor's degree or equivalent experience
- At least 4 years of experience
- At least 1-3 years of experience in a management role
- Previous experience in food service
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain effective working relationships with other departments
- Occasional lifting, carrying, pushing, and pulling up to 50 lb
- Ability to stand for extended periods
Job Qualifications
- At least 4 years of experience
- At least 1-3 years of experience in a management role
- Previous experience in food service
- Bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain effective working relationships with other departments
- Occasional lifting, carrying, pushing, and pulling up to 50 lb
- Ability to stand for extended periods
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving of food related products as well as menu planning and development
- Develop operational component forecasts and explain variances and responsible for components accounting functions
- Ensure sanitation and safety levels are met
- Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruit, hire, develop and retain front line team
- Conduct period inventory
- Maintain records to comply with ARAMARK, government and accrediting agency standards
- Interact with Client Management and maintain effective client and customer relations at all levels
- Participate in sales process and negotiation of contracts
- Implement new products and services to support sales growth and client retention
- Manage the front of the house of the dining operation
- Develop and implement food service plans aligned with client mission and vision including sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

