Food Service Director

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers in 15 countries worldwide. With a foundation rooted in service and a purpose-driven culture, Aramark is committed to making a positive impact not only for its clients and customers but also for its employees, communities, and the planet. The organization emphasizes creating an inclusive work environment where all employees have equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by law. At Aramark, professional growth and development are highly encouraged, with a focus on nurturing talents and fueling passions to empower employees to reach their full potential.

The Food Service Director role at Aramark is a key management position responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role involves the development, execution, and continuous improvement of dining solutions tailored to meet customer needs and preferences. The Food Service Director leads and mentors teams by recruiting, training, coaching, and managing performance to maximize team contributions and deliver exceptional customer experiences.

This leadership position entails ensuring that food services align with the company’s executional framework while maintaining strict safety and sanitation standards across all operations. It requires a strong focus on client relationship management, understanding customer needs, and communicating operational progress effectively. The Food Service Director is instrumental in managing financial performance, including building revenue, managing budgets with cost controls on food, beverage, and labor, and achieving targeted food and labor goals. They are also responsible for maintaining thorough records such as profit and loss statements and ensuring full compliance with operational excellence fundamentals.

The role also involves overseeing productivity by implementing Aramark’s labor and food initiatives, directing food production, distribution, and service operations, and managing resources to optimize quality and cost control within budgetary guidelines. Compliance with health, safety, and regulatory standards is a critical duty, creating a safe and healthy environment for clients, customers, and team members.

Additionally, the Food Service Director establishes and maintains systems and procedures for ordering, receiving, storing, preparing, and serving food, in addition to menu planning and development. They are responsible for forecasting operational components, supervising front-line team operations, managing inventory, and participating in sales processes to identify growth opportunities. The role includes managing the front of house operations in dining facilities and developing sustainable food service strategies aligned with client missions and visions.

This position requires someone who can adapt to changing job duties to meet commitments and foster a culture of continuous improvement. The Food Service Director plays a pivotal role in ensuring a unified food service experience across all departments and contributes to Aramark’s overall mission of delivering excellent service and operational success.