Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Founded on strong values and a deep commitment to service, Aramark focuses on providing exceptional dining and facility solutions that enhance the customer experience and support the diverse needs of its clients. As a company firmly rooted in service and united by purpose, Aramark aims to foster an inclusive and dynamic workplace where each employee has equal opportunities for growth and contribution. The company is known for its commitment to sustainability, community engagement, and continuous innovation in its service offerings, making it a respected name in the food service industry worldwide.
The position of Food Service Director at Aramark is a critical leadership role responsible for overseeing and managing dining operations where customers order prepared foods from menus. This role involves developing and executing innovative dining solutions tailored to meet customer preferences and enhance satisfaction. The Food Service Director plays a pivotal role in leading, mentoring, and developing teams to ensure operational excellence while upholding the highest standards of safety, sanitation, and customer service.
In this capacity, the Food Service Director is expected to manage multiple aspects of the food service operations, including financial performance, client relationships, and compliance with all regulatory and company standards. This includes strategic oversight of budgeting, cost control concerning food, beverage, and labor, as well as managing profit and loss statements to achieve financial targets. The director is also tasked with implementing Aramark's operational frameworks and agendas to maintain high productivity levels and operational efficiency.
A significant part of the role is the leadership of front-of-house operations, including cafeteria and residential dining facilities, ensuring these environments are welcoming and efficient. The director will coordinate operational processes such as ordering, receiving, storing, preparing, and serving food, and will be instrumental in menu planning and development to align with client goals and sustainable practices. Their ability to foster strong employee engagement, provide coaching, and recognize and reward team members underscores Aramark's commitment to creating positive workplace cultures.
This role demands excellent communication skills, the ability to build and maintain client relationships, and a proactive approach to identifying and implementing new products and services that support business growth and client retention. The Food Service Director must also ensure compliance with a wide array of regulations including health, safety, wage and hour laws, maintaining an environment that is safe and healthy for clients, customers, and employees.
With at least four years of experience and a strong background in food service management, including at least one to three years in a leadership role, the ideal candidate should hold a bachelor’s degree or equivalent experience. Physical requirements include the ability to occasionally lift up to 50 pounds and stand for extended periods. Aramark offers a career path that nurtures talent, fuels passion, and empowers professional growth, making this an excellent opportunity for driven individuals looking to make a meaningful impact in the food service industry.
The position of Food Service Director at Aramark is a critical leadership role responsible for overseeing and managing dining operations where customers order prepared foods from menus. This role involves developing and executing innovative dining solutions tailored to meet customer preferences and enhance satisfaction. The Food Service Director plays a pivotal role in leading, mentoring, and developing teams to ensure operational excellence while upholding the highest standards of safety, sanitation, and customer service.
In this capacity, the Food Service Director is expected to manage multiple aspects of the food service operations, including financial performance, client relationships, and compliance with all regulatory and company standards. This includes strategic oversight of budgeting, cost control concerning food, beverage, and labor, as well as managing profit and loss statements to achieve financial targets. The director is also tasked with implementing Aramark's operational frameworks and agendas to maintain high productivity levels and operational efficiency.
A significant part of the role is the leadership of front-of-house operations, including cafeteria and residential dining facilities, ensuring these environments are welcoming and efficient. The director will coordinate operational processes such as ordering, receiving, storing, preparing, and serving food, and will be instrumental in menu planning and development to align with client goals and sustainable practices. Their ability to foster strong employee engagement, provide coaching, and recognize and reward team members underscores Aramark's commitment to creating positive workplace cultures.
This role demands excellent communication skills, the ability to build and maintain client relationships, and a proactive approach to identifying and implementing new products and services that support business growth and client retention. The Food Service Director must also ensure compliance with a wide array of regulations including health, safety, wage and hour laws, maintaining an environment that is safe and healthy for clients, customers, and employees.
With at least four years of experience and a strong background in food service management, including at least one to three years in a leadership role, the ideal candidate should hold a bachelor’s degree or equivalent experience. Physical requirements include the ability to occasionally lift up to 50 pounds and stand for extended periods. Aramark offers a career path that nurtures talent, fuels passion, and empowers professional growth, making this an excellent opportunity for driven individuals looking to make a meaningful impact in the food service industry.
Job Requirements
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor’s degree or equivalent experience
- Must be able to lift up to 50 pounds occasionally
- Must be able to stand for extended periods
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport
Job Qualifications
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connect to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
- Develop operational component forecasts and explain variances
- Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruit, hire, develop and retain front line team
- Conduct period inventory
- Maintain records to comply with ARAMARK, government and accrediting agency standards
- Interact with Client Management and maintain effective client and customer relations at all levels with client organization
- Participate in sales process and negotiation of contracts
- Look for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
- Develop and implement food service plans aligned with the client’s mission and vision, to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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