Food Service Director

Aramark Healthcare+ is a leading provider of food and facilities management services dedicated to serving millions of guests every day across 15 countries worldwide. Rooted deeply in service and united by a strong sense of purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company takes pride in creating a work environment where every employee enjoys equal employment opportunity and can participate fully regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military or protected veteran status, or other legally protected characteristics. Aramark believes strongly in nurturing careers by developing talents, fostering passions, and enabling professional growth, thus creating an inclusive, dynamic, and empowering workplace culture. Their commitment goes beyond food and facility services; they aim to offer a truly unified experience that creates value and elevates the day for customers and employees alike.

The Food Service Director position at Aramark Healthcare+ is a critical leadership role focused primarily on patient services within healthcare facilities. This role involves planning, administering, and directing all activities related to patient food service operations. The Food Service Director ensures compliance with standards established by Aramark Healthcare+, regulatory agencies, and respective clients while managing financial accountability and resource control. This position plays a vital role in directing the patient feeding process, guaranteeing quality assurance, and continuously improving patient satisfaction scores. Furthermore, the director fosters strong collaborative relationships with nursing staff and other departments to provide a seamless food service experience for patients, residents, visitors, and employees.

Key responsibilities include overseeing and participating in the execution of nutrition and patient communication strategies across multi-site components or complex healthcare settings. The director also creates and manages a network of thought leaders to enhance nutrition programs and supports patient-related initiatives directly impacting their well-being. Managing the entire patient food service process, from meal preparation and delivery to the dining experience, is another major component of this role. The director leads teams including patient service managers, supervisors, and staff, ensuring meals meet high standards and are timely delivered to patients.

Additionally, the Food Service Director owns programs like the Adopt a Floor program to conduct regular rounding on patients and departments, ensuring that patient needs and feedback are continuously monitored and addressed. This role also oversees the diet office and the service ambassador program while ensuring compliance with safety and sanitation standards. The ideal candidate for this position is a self-starter with exceptional organizational and interpersonal skills capable of motivating and managing a large workforce with proficiency in Microsoft Office. A bachelor's degree or equivalent experience in food service management is required, with an emphasis on healthcare food service experience preferred. This position offers an exciting opportunity to make a meaningful difference in healthcare nutrition services while working for a globally respected company committed to its people and communities.