Food Service Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
401(k)
telemedicine services
Employee Assistance Programs
Training and Development
employee recognition programs
Employee stock purchase plan
Nationwide Transfer Opportunities

Job Description

Healthcare Services Group (HCSG) is a leading provider specializing in food and nutrition services primarily for long-term care facilities, senior living communities, and healthcare organizations. Known for its commitment to quality, safety, and customer satisfaction, HCSG operates across numerous states, bringing innovation and compassion to food service management. The company's mission focuses on improving lives by enriching resident and customer experiences through tailored dining programs, exceptional service, and dedication to healthful nutrition. With a robust infrastructure, modern technology, and forward-thinking management strategies, HCSG empowers its employees to lead with integrity and deliver excellence every day.

As a Food Service Director (Dining Services Director) at HCSG, you will assume a critical leadership role overseeing the entire dining services department within a long-term care facility. This position demands a passionate, organized, and capable leader who can guide a team to meet high standards of food quality, safety, and customer service. You'll be entrusted with the responsibility of managing food production alongside administrative duties, ensuring compliance with federal, state, and local regulations as well as company policies. Your leadership will impact the nutritional wellbeing and satisfaction of residents, making this position both essential and rewarding.

This role offers full-time employment along with a competitive compensation package and a comprehensive benefits plan inclusive of medical, dental, vision insurance, paid holidays, vacation, and retirement options. You will enjoy free telemedicine services from day one and additional financial wellness support programs designed to help you thrive in your career and personal life. Furthermore, HCSG promotes professional growth through training, development opportunities, and nationwide transfer options, cultivating a stimulating and supportive work environment.

In your capacity as Food Service Director, you will lead daily operations, coordinating with client managers, residents, and building occupants to deliver an exceptional dining experience. You will be accountable for inventory and cost control, staff training and development, and implementing infection control and safety protocols. Your expertise will be vital in maintaining accurate records, using HCSG software for reporting purposes, and ensuring that food safety certifications are current and rigorously followed. This role is dynamic and requires hands-on involvement, from performing the duties of dietary aides and cooks at times to meticulous oversight to guarantee food safety and sanitation compliance.

Joining HCSG means joining a diverse and inclusive company committed to equal employment opportunities. The organization values authenticity and encourages employees to bring their unique perspectives to the workplace. As a Food Service Director, you will be part of a mission-driven team that positively impacts the quality of life for residents while benefiting from an employer who supports your professional and personal wellbeing. This position is ideal for someone seeking leadership responsibility, who is detail-oriented, communication-savvy, and motivated to champion outstanding dining services in senior care environments.

Job Requirements

  • Associate's degree or higher in food service management or hospitality
  • Two years of experience in quantity food production/service and personnel supervision
  • Certified Dietary Manager (CDM) certification preferred or as required by state and county law
  • Must obtain Food Protection Manager (FPM) within first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within first 60 days of employment
  • Strong written and verbal communication skills
  • Ability to lift/carry up to 50 pounds and push/pull up to 50 pounds
  • Ability to stand, sit, bend, and walk for extended periods
  • Ability to perform routine, repetitive tasks continuously
  • Ability to work around food and cleaning products
  • Basic computer skills for records and reporting
  • May be required to complete approved sanitation and safety course
  • Residency within the service area required

Job Qualifications

  • Associate's degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred
  • Two years of experience in quantity food production/service and personnel supervision preferred
  • Certified Dietary Manager (CDM) certification preferred (or as required by state and county law)
  • Must obtain Food Protection Manager (FPM) within the first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment
  • Strong written and verbal communication skills
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership
  • Compliance with COVID-19 vaccination policies

Job Duties

  • Lead and support the food service team to meet quality and safety standards
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software
  • Conduct staff training, quality control, and in-service sessions
  • perform roles of dietary aide, cook, and dishwasher as needed
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively
  • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment
  • Maintain consistent attendance, punctuality, and timely completion of tasks
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests
  • All other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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