Food Service Director

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. With a commitment rooted deeply in service and united by purpose, Aramark focuses on making a positive impact for its employees, partners, communities, and the planet. The company is dedicated to providing equal employment opportunities and fostering an inclusive environment where every individual can thrive regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. Aramark’s expansive operations span multiple sectors, including healthcare, education, business, sports, and leisure, highlighting its versatile capability to deliver high-quality dining and facility solutions tailored to varied client needs.

The Food Service Director position at Aramark is a critical management role responsible for overseeing and optimizing dining operations where customers order prepared foods from menus. This role demands an experienced leader who can develop and execute innovative dining solutions aligned with the clients' mission and vision, including sustainable practices. The Food Service Director ensures exemplary operational standards, financial performance, client satisfaction, and team engagement. The position involves directing front-of-house dining operations such as cafeterias or residential dining facilities, with an emphasis on safety, sanitation, and operational excellence.

This role requires a dynamic leader with at least four years of relevant experience, including management, who is capable of mentoring and developing teams to maximize productivity and contribution. The Food Service Director is entrusted with recruiting, training, coaching, and managing performance while fostering a positive culture that rewards and recognizes employee efforts. They are responsible for maintaining compliance with safety regulations, food service standards, and budgetary controls, including food, beverage, and labor costs. By adopting Aramark’s established processes and systems, the director drives operational efficiency, cost control, and revenue growth, ensuring client needs are met strategically and effectively.

Moreover, the Food Service Director maintains strong client relationships by continuously communicating operational progress and identifying opportunities to introduce innovations that support sales growth and client retention. This role also requires overseeing the ordering, receiving, storing, preparing, and serving of food while maintaining accurate records to comply with company policies and government standards. Participation in sales negotiations and contract management may also be involved, further emphasizing the strategic importance of this role in business development.

This full-time position demands physical stamina, including the ability to lift up to 50 pounds and stand for extended periods. Communication skills and customer service excellence are paramount, ensuring seamless collaboration with various departments to provide a unified food service experience for all customers. Aramark offers a rewarding career where employees are encouraged to develop new skills and contribute to a work environment that supports professional growth and meaningful impact.