Food Service Director

Aramark is a global leader in food services and facilities management, proudly serving millions of guests daily across 15 countries. As a company deeply rooted in service and committed to its purpose, Aramark aims to make a positive impact on its employees, partners, communities, and the planet. The company fosters a diverse and inclusive work environment where every employee enjoys equal employment opportunities regardless of race, color, religion, national origin, age, gender, disability, sexual orientation, or any other legally protected status. Aramark is dedicated to employee development, offering a workplace where talents are nurtured, passions are fueled, and professional growth is empowered. Those pursuing new challenges or looking for a sense of belonging will find a supportive environment at Aramark that encourages reaching one’s full potential.

The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and directing dining operations where customers order prepared foods from a menu. This role involves developing and executing innovative dining solutions to meet customers’ needs and tastes while ensuring high standards of food quality, safety, and sanitation. The Food Service Director leads and manages teams, mentoring and coaching employees to maximize their contributions and build a motivated, engaged workforce. Recruiting, training, and performance management are central to this leadership responsibility.

This position also requires managing financial performance by building revenue, overseeing budgets, and controlling costs related to food, beverage, and labor. The Food Service Director ensures timely completion and accuracy of profit and loss statements, aiming to meet food and labor targets while aligning with company processes and compliance standards. Productivity functions include implementing operational excellence initiatives and overseeing all production, distribution, and food service operations.

In maintaining compliance, the Food Service Director guarantees a safe and healthy environment for clients, customers, and employees, adhering to all applicable policies and regulatory requirements, including food safety and labor regulations. The role also involves client relationship management, ensuring clear communication and the ability to identify and meet client needs, leading to lasting business relationships.

Additional responsibilities include systematizing procedures for ordering, receiving, storing, preparing, and serving food products, menu planning and development, conducting inventories, and maintaining records in compliance with company and regulatory standards. The director may also participate in sales processes and contract negotiations and seek innovative ways to support sales growth and client retention. The position demands managing front-of-house dining operations and aligning food service plans with the client’s mission and vision, including sustainable practices.

The ideal candidate will have at least four years of experience in food service, with one to three years in a management role and should possess strong communication skills and customer service excellence. Physical requirements involve occasional lifting and standing for extended periods. This management role provides opportunities to develop new skills, contribute to team success, and directly impact customer satisfaction while aligning with Aramark’s mission and values.