Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Disability insurance
Vision Insurance
Parental leave
Health Insurance
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in service and united by a strong sense of purpose, Aramark is committed to making a positive impact on its employees, partners, communities, and the planet. As a company that values equality and inclusiveness, Aramark provides equal employment opportunities to all individuals irrespective of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics. Employees at Aramark are encouraged to develop their talents, pursue passions, and achieve professional growth in a supportive and dynamic environment. Whether seeking a fresh challenge, a sense of belonging, or a fulfilling workplace, Aramark focuses on helping every team member unlock their full potential.
The Food Service Director at Aramark plays a critical management role focused on developing and executing dining solutions tailored to meet the specific tastes and needs of customers. The position involves overseeing and managing dining operations where customers order prepared foods from a menu, ensuring that every facet of food service meets quality, safety, and operational excellence standards. The Food Service Director is responsible for leading and mentoring teams, effectively recruiting, training, coaching, and managing staff performance to maximize contributions within the dining environment.
With a salary range between $75,000 and $85,000, the role offers comprehensive benefit programs including medical, dental, vision insurance, and access to work-life resources. Additional benefits may include retirement savings plans like 401(k), paid days off such as parental leave, and disability coverage, with specifics varying by location and employee eligibility. This management position demands a strong ability to communicate with clients, ensuring operational progress aligns with client expectations and execution frameworks. Financial responsibilities include managing budgets, cost controls related to food, beverage, and labor, and maintaining profit and loss statements to meet targets successfully.
Key responsibilities of the Food Service Director also encompass implementing Aramark’s operational systems and ensuring full compliance with safety, sanitation, and health regulations. The director orchestrates the menu planning, food ordering, receiving, storage, and preparation processes while maintaining operational forecasts and variability assessments. Acting as a client liaison, this role fosters strong business relationships and may participate in sales and contract negotiations, providing opportunities to introduce new products to support growth and client retention.
Beyond these operational and financial duties, the Food Service Director manages the front of the house in cafeteria or residential dining facilities, aligning food service plans with the client’s mission and vision, including the implementation of sustainable practices wherever possible. Aramark embraces a flexible work philosophy where employees may take on new duties or modify responsibilities to achieve operational commitments and overall success.
Overall, this role is ideal for candidates with a minimum of four years’ experience in food service and at least one to three years in management, holding a bachelor’s degree or equivalent experience. Applicants should possess excellent communication skills, a strong customer service orientation, and the physical capability to perform lifting and standing requirements essential to the role. The Food Service Director position at Aramark offers an excellent opportunity to be part of a respected global company focused on delivering superior dining experiences while fostering professional development and strong team leadership.
The Food Service Director at Aramark plays a critical management role focused on developing and executing dining solutions tailored to meet the specific tastes and needs of customers. The position involves overseeing and managing dining operations where customers order prepared foods from a menu, ensuring that every facet of food service meets quality, safety, and operational excellence standards. The Food Service Director is responsible for leading and mentoring teams, effectively recruiting, training, coaching, and managing staff performance to maximize contributions within the dining environment.
With a salary range between $75,000 and $85,000, the role offers comprehensive benefit programs including medical, dental, vision insurance, and access to work-life resources. Additional benefits may include retirement savings plans like 401(k), paid days off such as parental leave, and disability coverage, with specifics varying by location and employee eligibility. This management position demands a strong ability to communicate with clients, ensuring operational progress aligns with client expectations and execution frameworks. Financial responsibilities include managing budgets, cost controls related to food, beverage, and labor, and maintaining profit and loss statements to meet targets successfully.
Key responsibilities of the Food Service Director also encompass implementing Aramark’s operational systems and ensuring full compliance with safety, sanitation, and health regulations. The director orchestrates the menu planning, food ordering, receiving, storage, and preparation processes while maintaining operational forecasts and variability assessments. Acting as a client liaison, this role fosters strong business relationships and may participate in sales and contract negotiations, providing opportunities to introduce new products to support growth and client retention.
Beyond these operational and financial duties, the Food Service Director manages the front of the house in cafeteria or residential dining facilities, aligning food service plans with the client’s mission and vision, including the implementation of sustainable practices wherever possible. Aramark embraces a flexible work philosophy where employees may take on new duties or modify responsibilities to achieve operational commitments and overall success.
Overall, this role is ideal for candidates with a minimum of four years’ experience in food service and at least one to three years in management, holding a bachelor’s degree or equivalent experience. Applicants should possess excellent communication skills, a strong customer service orientation, and the physical capability to perform lifting and standing requirements essential to the role. The Food Service Director position at Aramark offers an excellent opportunity to be part of a respected global company focused on delivering superior dining experiences while fostering professional development and strong team leadership.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum of 4 years of experience in food service
- Minimum of 1-3 years in a management role
- Strong communication skills
- Ability to demonstrate excellent customer service
- Ability to build and maintain effective client relations
- Physical ability to lift, carry, push, and pull up to 50 pounds
- Ability to stand for extended periods
- Knowledge of safety and sanitation standards
- Proficiency in budgeting and financial management
- Experience in team leadership and staff development
Job Qualifications
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals, including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
- Develops operational component forecasts and can explain variances
- Responsible for components accounting functions
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruits, hires, develops and retains front line team
- Conducts period inventory
- Maintains records to comply with ARAMARK, government and accrediting agency standards
- Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
- May participate in sales process and negotiation of contracts
- Looks for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
- Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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